Double check back of truck to make sure equipment ordered (dolly) is there. Staff is very professional and they were very accommodating to us. Merci.PAMELA M.
Trailer Rental & Towing in Chicago, IL at U-Haul Moving & Storage of Archer Heights
Pour nous contacter
Chicago, IL 60632
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in Chicago, IL 60632
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Good services friendlyJUAN N.
Truck would not start in morning though we made sure all lightsxwere off. (UHaul clerk admitted electrical problem). Lost one hour and $120 while trying to get cables and a jump. Store clerk refused to help us get partial discount to cover loss. Then we were overcharged $155 and had to call bank to recover this unauthorized charge.CARLOS M.
Do a maintenance check the back door keep getting struckMARY L.
The dollies I paid for wasn't in the vehicle neither were pads!Denise E.
Keep area clean of snow and trailers too. Lot had too much snow around trailers and trailer load os snow i had to shovel off myself:(ELIZABETH A.
Overall this was an AWFUL experience. At my original location the truck I rented was not available. So I was sent to this location, at first the truck here was not available. They managed to get me another truck, but this was a horrible experience. No one ever contacted me to let me know there was a problem, I found out when trying to pick up my truck at two different locations,KYLE W.
Awesome process.John W.
Excellent service,awesomejose S.
The customer service was impeccable and wonderful. I would recommend Uhaul to everyone.Alejandro T.
All was very goodJulio G.
I have a refund coming back to me but they said it will take 5 business days. I should get it back the same day.MICHAEL R.
Great employees and great managerOMAR S.
Have your employees talk to a customer with respect. I had a horrible experience with Barnett Thornton when I returned the truck. He cursed at me and I ask for his name and he told me no. So I ask him to call his manager and he told me no. So I went inside the store and I ask to speak to a manager and the lady told me he was the general manager. So I ask to speak to someone else his supervisors that the way he talk to me is not acceptable . I never heard a manager talking to a customer like that. He needs a different job or get some training on customer service.RODOLFO E.
The drop off app was not responding when the prompt for the location. I had to call customer service and waited 30 minutes and left the vehicle and returned home because I had arranged for a ride. I call customer service again, later and waited 35 minutes and provide the information to return my truck but to return to drop off the keys.frank L.
The location was fine, but the rental process is not customer friendly. I was given the truck with no gas, but returned it with a half tank of gas. You charge for every amenity it service but there's was no credits given for my gas. My entire experience with this organization was horrible from beginning to end. Both my pick up and drop off locations were changed to non preferred locations far from my home. These locations were extremely inconvenient for me and added unnecessary miles to my final cost. I was given not notification of location changes and no choice in the matter, This is terrible customer service considering it my time and money involved in changes. I am highly dissatisfied with the process and the treatment received.CHINYERE P.
Helped me turn it in very quickly.RACHELLAUREN Q.
I had a horrible experience had a truck scheduled a week in advance for 8 am pick up they called me at 745 the morning of to say my truck wasnt there said I could come pick it up at 10:30 I go there to get truck and it's still not there and didnt end up coming till 1245 set the whole day back as I had people at my home at 8am ready to help with the move although the man working there was great very good with communicating and very respectful and was tryin to get us another truck from any location he even went to go get the truck himself so I could have it on that dayJAMES D.
Cudos to Barry the manager at this location. He has assembled a friendly knowledgeable staff that maintains the facility running smoothly. I have a storage unit rental and have rented moving trucks on several occasions. In both instances the staff provided me with important information to assist me with determining what my needs would require. I have already recommended this location to two friends needing storage spaces.MARIA A.
I didn't like the fact that I was forced to drop off the rental an hour and a half away from my move in through the heart of Chicago and Then get an UBer ($40) back to my move in res. There was a drop off location less than a mile away in Chicago that I could of used but your rep told me they would charge me an additional $300-$500 because that was not my scheduled drop off!!!! Can't U-Haul coordinate between locations in Chicago and have runners pick up these vehicles from each other??? Why put the additional cost, stress and danger on the customer who just got done with a long move in the city???Randy W.
If I could give negative stars I would. I was originally scheduled for pickup on Saturday at 9am. On Friday at noon I get a text saying that your my "reservation" (if you can even call it that) was pushed back to 6:30pm. Obviously that doesn't work. I called and after 2 hours on the phone I was given the option of getting a 10 foot truck (I originally booked a 17 foot truck) and I had to pick it up in a different uhaul location 20 minutes away. I show up, and what do you know, the truck is not there. I get my reservation pushed back another 2 hours (all during my moving day by the way). I get the truck and the clerk has the nerve to ask if I can bring it back in 4 hours... Long story short, uhaul is a terrible, and I mean terrible business. I have never written a review for any company before, but I cannot let this go. The slogan "moving made easier" could not be more inaccurate. Doubt I'll ever use uhaul again.Peter K.
The truck walk around was the only oddity. I get we need to check for scrapes and dents ahead of time but there are so many paint chips, MORE than they marked, it made me nervous. It's hard to find all the dings. Hope others don't get charged.Roxanne V.
Coffee and donuts. ðŸ˜†JORGE C.
Very bad customer service. Take too long to check out. Very slow pace. Had to wait an hour after pre ordering online.Bernard D.