The reservation process was simple, pickup was quick, and the staff was helpful. The truck was clean, well-maintained, and easy to drive. Returning the vehicle was just as smooth and hassle-free. Overall, everything went as expected and made my move much easier. I would definitely use U-Haul again and recommend them to anyone looking for a reliable moving truck.
Cherry A
City Suburban Auto Service Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Chicago, IL 60646
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Very happy with the individual who assisted me at my rental pick up.
Michael MGreat service and helpful attendant!
Kimberly HThe drop off location was closed when I got there. There was no direction whatsoever as to what we were supposed to do with the truck. I was on hold for over 20 minutes before someone came on to tell me that I needed to talk to someone else and I was on hold again. A very disorganized drop off. At one point I even tried to drop it at another location that was about a mile away because they were open but I was told I couldn’t do that because I had to leave the truck at my original Drop off. Your company claims to have easy 24/7 availability but dropping a rental truck off at a place that is closed is anything but easy. Not happy with the return process at all.
Lora LNot location issue, mobile app issue! Wasted time trying to upload images of truck when I returned. Errors. Had to call customer support waited on phone for more than 10 minutes for them to tell me it’s checked in but it’s a technical error on U-Haul.
THOMAS D