Staff was helpful.DIRK K.
Trailer Rental & Towing in Cincinnati, OH at Jens Furniture
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cincinnati, OH 45237
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 9h am à 5h pm
- Ven : 9h am à 6h pm
- Sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Cincinnati, OH 45237
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
We have the largest selection in the industry!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Nothing. Customer service was excellent both going out and returning.DENISE R.
Charged me more money after i gave the truck back for mileage and gas so many fees on there it's ridiculous. Wouldn't dare renting another truck damn near robbed me of my money .sophia P.
The van had mud and dirty foot prints inside when I picked it up. I took pictures but the link wouldn't allow me to upload them. I've rented here before however, this time I was very disappointed with the interior of the truck.JACKIE W.
Truck smelled like smoke when I picked it up and there was garbage in the cab such as old water bottles etc. I moved couches, tables, chairs, chests, etc and some flower pots. The flower pots let some soil in the cab. When I dropped it off I asked if I could borrow a broom to sweep it out and they said they did not have one and then they charged me an extra $100 to clean out the soil. It was not much and probably took about 10 minutes to clean up. Completely taken advantage of here. I will not go back.Daniel G.
The "owner" was very rude. He kept addressing my mover and not myself and he was horrible with customer service. Threatened and charged me with a cleaning fee and just made this overall process a Bigger issue! I already started the day with a reservation that was not even placed correctly...had to pay extra and this "owner" not added a fee for "mud" in the cart! Lol! Not that location EVER again!!!Denetra G.
Keep it it's finemicheal P.
You online rental was a complete mess. I was lucky the man at Jen's was there or else I would have been screwed. I event chatted with support and they were completely unhelpful.adam G.
Great customer service!!!JAMES B.
Still to pricey. I paid 75$ for 3 hours and 35 miles just to pick up a couch. And 14 in gas. Idk if I need a truck again I'm looking elsewhere.Jennifer M.
Nothing... everything was simple and convenient.DENISE R.
People coming in and out of there with out mask. Saw a fuse on the passenger seat and then later down the road I saw a fuse puller on the floor and later down the road the cover for the fuse box was on the floor. I also noticed that one of the panels was loose on the dash and guessing it was where the fuse box went.Joseph L.
I picked up and returned the vehicle in the same day but they are charging me for 2 days of service. They did not check it in when I returned the vehicle on 4/24 at 4:20 PM. They told me I would be charged a $25 cleaning fee for not sweeping out the back of the truck. I chose not to sweep it out and pay the $25. However, my bill shows a $100 cleaning fee. I am being charged $137 for a "Light Decal Scratch". I purchased SafeMove and I assume that SafeMove would cover a "Light Decal Scratch".Craig R.
Its a wonderful, friendly place. They got the equipment for me when I needed it. Thanks AgainJENNIFER M.
This location was great and was a last minute arrangement. My original reservation was at a different location and I showed up 20 minutes early to pick it up and the owner of that dealer location had rented the truck to someone else with the excuse that he didn't thin I was showing up and he had no other truck. My reservation was transferred to Jen's and it worked out perfectly and on time !LISA D.
Very friendly, so helpful thanks Jordan you are great.JOHN M.
For customers who rent frequently there should be some incentive (discount, promo, % off) to return.Kevin R.
Clean the trucks, show civilians how to use the dollys instead of just sending a video, make sure the trucks have full gas if it's a one way trip.Heather H.
The entire in person transaction was fast and friendly. My attempt at trying to use the online feature was kind of frustrating. I attempted to enter all of my information but the app did not work! The young man behind the counter solved my problem and I was out the door and on the road! He was very professional and thorough!!!Morris R.
The truck was destroyed. The inside was filthy and we had to clean it out before we could even use it. It leaks really bad and our stuff was all wet. The location was not friendly. Bad experience overall.James S.
The truck had many scratches on outside and trash in the cabin. But Jens furniture was nice and helpful, they were good.Michael M.
Nice folksKim W.
Thank Jens Furniture wonderful experience. I appreciate all the patience and understanding with me. I will be back!josh M.
Awesome Job Thanks For helping me out at the last minute.RYAN S.
Felt as the online option tried to overcharge me after I made to payments prior to returning the truck.Samuel A.