I was not supplied with the hand truck or moving blankets when truck was picked up. I was still charged for these when I was told I wouldn't.
Tracy C
Auburn Kwik Serv
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Citrus Heights, CA 95610
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
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ANSWER YOUR CUSTOMERS COMPLAINTS AND RENT SAFER VEHICLES!!!! Truck was in bad condition and I called and made a complaint over 3 days ago today and still haven’t heard from anyone regarding the unsafe truck that was rented to my husband and I. We have rented from U-Haul for years and I must say it is getting worse as time goes on. The vehicle that we rented had no AC in it, the visor was falling down in the driver’s view, all over the road steering was terrible, headlights were not aligned. One was light one was dim could barely see at night. I think we need to have our complaint addressed still.
April BNot really sure if I’d recommend this location. Was very sketchy. Guy at counter wouldn’t even speak to me. When I said I was there for a U-Haul he just pointed to a phone number to call on the wall. I called and I had to leave a voicemail. I was then sent a text that just stated “one moments please”. I was then sent a text with the vehicle number then the guy at the counter threw the key fob on the counter. If this is their process you think they’d let you know ahead of time. Upon my return I gave back the keys to the same person at the counter and he didn’t even look up from his phone. I’d rather go through an actual U-Haul location next time.
Heather VNever a response or receipt on the Sunday in which they were to be open. Called customer service and there were multiple returns that had not been processed.
Colise H...
Vadym P