The location was not very clear and where the trucks were to be located was not the same as it was described in my confirmation. Additionally the mobile experience was absolutely horrible for mobile check-in. It took us over 30 minutes and talking to two reps just to get past the confirmation screen. It ended up working out, but overall the experience was not great at all.
Jessica S
Auburn Kwik Serv
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Citrus Heights, CA 95610
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisOn june 2026 a woman came into this U-Haul dealership with all of my information and rented a U-Haul under my account . This dealership accepted her drivers license and her credit card, but rented the U-Haul under my name as the primary driver. This was fraudulent. It was either an inside job. Or they’re an idiot and didn’t compare the name on the drivers license with the name on the account of the person that was driving. Be very careful. This place is shady.
Linda BThe ac was completely out in the truck we rented and it was 90 degrees out. Made for a miserable trip
Anthony HNo one was available at location for pick-up. It was unclear what we were supposed to do. It was just a gas station and the attendant was not helpful. There was no dolly in truck when I reserved one and I almost left before checking that it was not in there. At first in the end it said I had driuven 49 miles which I know was not correct. Somehow it was corrected but it got me more unneccassily aggrivated when it said that. I will NEVER go to this location again.
David DThey couldn’t locate keys after waiting almost an hour for someone to come out to release truck, since your server was slow again on the app. My experience delayed me from meeting up with someone helping me with my sofa. My original plan was to make one trip to my storage & wound up making two trips. Double miles & gas for U-Haul delays. I should receive a discount. Caused me to work late getting everything into storage.
STEPHEN L