Heather who set it up for me at district office down south was a amazing help cant say enough good things about herBRANDON B.
Trailer Rental & Towing in Cleveland, TN at Bradley Barter & Pawn
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Cleveland, TN 37323
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Absolutely disappointed in the way things were handled. Mileage and gas hand were improperly recorded. I took my own pictures for record and still was made to believe I was wrong and charged more.MADALYN I.
the location was an hour and a half late, and was non responsive. Will never use again.EDWARD M.
Some how the checking the equipment back in on the phone is harder to do it least for myself I don't know exactly what can be done to make it easier to check inPaul Q.
Was charged a 20 dollar fee because they said I didn't check it in when I did. Then charged me another 19 dollars for gas on 6 miles, there is no way it cost 19 dollars for gas on 6 miles!! I will never use uhaul again everMelissa H.
This truck was the worst ever. Head lights falling out got stoped by cops due to them. No I guys inside the truck so was dark. It was a horrible situation. Couldn't even use it for the second day. Very unhappy and person didn't care where I rented from.TWANA C.
Did not get told I would be charged $20 for an after hours service fee? When I didn't do anything after hours.Whitney N.
limited surface area for parking and maneuvering vehicles....otherwise great location.Gary G.
Send the sales staff a personality.RICHARD M.
The truck just needs tires on back. One of the tires was completely bald/slick. Luckily we didn't have far to go since we stayed in same town. Other than worrying about that the experience was fantastic.RODNEY D.
Nice lady. Great service.WILLIAM G.
Don't charge 20 dollars for after hours drop off without relaying that to the customer! Extremely unprofessional.KYLE P.
Parking lot too small, crowded and unpaved.Larry K.
Easy to get to but the parking lot is small. The staff is very friendly and eager to answer questions and give assistance. My rental experience was pleasant and a good value. Angel and her staff were great and I would call them again.Monica S.
The individual handling my rental was friendly and did a professional job for me. I will rent again from them.LARRY S.
Well, I was overcharged due to checking in just a few minutes late on thanksgiving day. I don't feel it's right. I was cleaning truck out and topping off fuel to save money and you people penalized me by charging a whole nother day. It's not right especially cause it was thanksgiving morning and I had to check it in myself and take each step to return it in proper condition. Why the hell am I being charged more than just the extra twenty miles I went over than agreed upon at signing the contract?John R.
I was over charged an extra day. I rented the morning of 11/19/20 and I dropped it off 11/19/20 1700 and I was billed for the whole day of the 20th. I was cheated a whole day that I did not have. I want my money returned for the 20thJonathan S.
We had a reservation. The man was nice enough to give us the rental, even though he said he was closed. He put us in one that was just returned. It was absolutely filthy. Crumbs on seat, sticky on floor, nothing wiped down! We're in a global pandemic and this is what I'm handed. He didn't go over anything with me, just took the car tow off and walked back inside. I will never use that location again.Julie K.
The person that was working the store was very unhelpful. They would not assist two females with the trailer. He was also very rude.Lauren L.
great service, no negative responsesGary G.
Everything was goodDanny C.
I selected Bradley Barter and Pawn because it is close to my home. I made a reservation online which totaled to around $57. I called the morning of pickup and asked if I could swing by a couple hours early. The person I spoke to said that is fine, no problem. I arrived at the location to pick up my reservation and Jason (believe to be the proprietor) was telling me I was early and the trailer was not ready. I explained that I called and the person I spoke to said that was fine - no big deal, but he seemed annoyed that I thought I could arrive early. He asks for my credit card and swipes it - I get an instant notification on my phone saying I've been charged around $128. I immediately ask him about it and he walks me through why. First reason is because I'm picking it up early, second is due to insurance that I didn't select when making the reservation. I'm not sure on protocol here, but I don't know why he didn't tell me the amount about to be charged prior to swiping - that is a pet peeve of mine. The next half hour is spend with him cancelling the charge and waiting for the system to clear. I mentioned to him I would be returning it on Monday morning and there was no "hey we'll be closed that day, so make sure you check the trailer in via the uHaul website". Instead he let me find that out on my own when I received a $21 charge to my card. Terrible experience. I don't leave negative comments in public forums because they often are unreliable and inconsiderate (google, Facebook, etc), but I appreciate having the opportunity to share my experience here. I hope something good can come out of me taking the time to share my experience - I won't be using this location again and I won't recommend it to friends/family.Morgan A.
Customer service poor, lady wasnt very motivated. I had to back the trailer into the area they cleared and had me park the truck. Didnt go over anything or check it while I was there. Not very energetic.MARTIN MARK B.
Parking was an issue so we just put it where we thought it wouldn't be in the way.Gary L.
Little crowded. No designated drop area or parking. Need to expand parking and drop areas. Personnel were awesome.Joanne B.