When I picked up the uhaul it had half a tank of gas, it was dropped off with less but the drop off location charged me to fill up the tank when I got the truck with half a tank. I emailed the drop off location and receive no response at all!CANDACE B.
Trailer Rental & Towing in Colorado Springs, CO at Colorado Springs Self Storage North
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Colorado Springs, CO 80907
(I-25 Exit 145 go East off I-25)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h pm
- Sam : 9h30 am à 1h30 pm
- Dim : fermé
One-Way and In-Town Local Rentals in Colorado Springs, CO 80907
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
My son at last minute had to go to Texas and thus we had to extend the planned rental an extra day and ultimately an extra week. When I spoke with Raven of Colorado Springs scheduling office to extend the rental, she rudely stated that the trailer was to be rented out to someone else by noon. She then placed me on hold and upon her return, she announced that it would be an extra $40/day even though during my earlier 6/15/2020 conversation with her, Raven stated that the cost would be $25/day. Additionally, two other agents told me the same. When I told her that, Raven flatly refused to listen or delete the $40/day extra charge and said the total would be $65/day plus taxes. When I asked her to let me talk to her supervisor, she retorted "I am the manager in charge here, there is no one higher than me at this time". I reminded her that there was corporate structure to which she stated, "It doesn't matter, you will ultimately have to go through me as I am the person to whom they will send you and the charge will be recorded as $65/day. Raven was rude and appears to be accustomed to bullying customers with her managerial authority. I had to go through corporate U-Haul customer service to file an to appeal her charges. Because all conversations were recorded and reviewed, Raven's extra $40/day charges were dropped. Other than Raven 6/15 and one other time, I found everyone involved in the process to be extremely professional and helpful (Venessa 6/16, Kelly, Jyra 6/18, Monica 6/27, Vanita W-6/22). I would rent from U-Haul again but never have Colorado Springs, CO as a drop off location. Also, the drop off location was changed from the original one to the location on 330 Karen Lane without reason.Marie L.
Not a thing. Check out was quick and easy. Van had low mileage and ran great. Was perfect for what we needed and the rental agent was top notch!tasha P.
I can't think of anything. The attendant was very friendly and helpful. The office was well kept. It was a pleasant experience.Tim S.
The first issue is that my rental was confirmed for 5905 N Nevada Ave. However, Uhaul decided to move my reservation 15 MINUTES AWAY! to Karen Lane. This resulted in an extra hour for the moving company I hired to be charged as well as 8 miles of extra charges and of course gas cost and logistics on my end in my personal vehicle as well. SO MUCH FOR THE $50 GUARANTEE. I will truly never use this company again. Reservation #: 29947456Shaun S.
The online check in process was horrible. It took over an hour to get checked in and required an unreasonable number (4) contact numbers.Bret T.
This was a 100% painless experience. Tasha was so easy to work with, had exactly the truck I needed, and had me on m way in less than ten minutes. The price was much less than expected. And the best surprise - - the truck was completely smoke-free, something I seldom find in rental cars or equipment these days.nancy S.
Very friendly check in on a snowy day. Clean storage unit and easy truck return.Thomas H.
Very helpful in showing how the hitch system gets hooked up. We were in and out on our way quickly.Art T.
Too cumbersome of an automated processJohn G.
there was some damage that was not id before we arrived but upon our inspection they were noted, no big deal, personnel were really nice about it.Joseph C.
Make sure locking nut is present and ratchet secure on tow dolly so my car does not come away from the equipment while in motion. I provided faster when I observed deadline gig.Jason K.
Clean. Professional. Helpful.Donna W.
A little hard to find, but we managed.Linda M.
The owner /Autorized dealer was a delight and very helpful and accomadated our specific needs Tue crew that is a sub contractor for uhaul thru Moving help was a complete joke and their performance laughable at best . They showed up 2.5 hrs late in a tire down camper hopped out smelling like booze. The first boxes out they dropped down the stairs breaking multiple things. Once loaded they did not secure load witch caused for my dresser to be permanently damage . And when they left. They didn't put slider back in and didn't come back to fix it. Witch resulted in more delays . On our way back to the unload location I waited for another 25 mins and my wife seen them parked in a close by alley and walked up and seen them smoking drugs. I wouldn't recommend these people they do not care about you stuff and should not be around kids . C &M. MOVING 2AS THE CREW . PLEASE WARCH OUT FOR THEREAnna E.
Great experience. I flew in from out of town, quick paperwork process, truck was clean, ran perfectly and was ready to go. A back-up was prearranged so no stress in case my flight was delayed past closing time on Saturday.william W.
There was no appliance dolly which I had reserved. The staff first tried to send me to another location for the whole rental. I was dropped off there, so not a possibility. She then stated the district manager knew they had reservation for an appliance dolly, but did nothing about it. while i got 50 dollars off my rental, had to go to another location for the dolly, overall I lost about 90 minutes out of my day. Note the windshield was so streaked and dirty the washer fluid wouldn't clean it.Douglas C.
I made the reservation weeks before and spoke to an attendant. I called two day prior to pickup to modify drop off location. An attendant told me that they didn't have a trailer for me! In my concern, she just maintained that there was no trailer. She said that she call someone. I called the number that she was going to call (but she didn't) and that person said that there would be a trailer and that it was in the notes. I called back to the pickup location and explained that. She said, "oh there it is". REALLY!?!Martin G.
Clean, neat place. Nice people. My 10 foot truck got 6 miles to the gallon - fuel is expensive.Debra S.
you are okGonzales W.
excellent staff, helpfulw Roger R.
No a thing, I'm very happy.Wendie W.
Requested a dozen furniture blankets as part of this rental and selected a location. When reservation came through the location was changed (farther away) and the didn't have any blankets. Had to go to ORIGINAL location to get them!Gregg A.
Truck was not ready. Waited over an hour. Did not have the dolly that I reservedDaniel D.
Very friendly service and great equipmentRALPH K.