My son at last minute had to go to Texas and thus we had to extend the planned rental an extra day and ultimately an extra week. When I spoke with Raven of Colorado Springs scheduling office to extend the rental, she rudely stated that the trailer was to be rented out to someone else by noon. She then placed me on hold and upon her return, she announced that it would be an extra $40/day even though during my earlier 6/15/2020 conversation with her, Raven stated that the cost would be $25/day. Additionally, two other agents told me the same. When I told her that, Raven flatly refused to listen or delete the $40/day extra charge and said the total would be $65/day plus taxes. When I asked her to let me talk to her supervisor, she retorted "I am the manager in charge here, there is no one higher than me at this time". I reminded her that there was corporate structure to which she stated, "It doesn't matter, you will ultimately have to go through me as I am the person to whom they will send you and the charge will be recorded as $65/day. Raven was rude and appears to be accustomed to bullying customers with her managerial authority. I had to go through corporate U-Haul customer service to file an to appeal her charges. Because all conversations were recorded and reviewed, Raven's extra $40/day charges were dropped. Other than Raven 6/15 and one other time, I found everyone involved in the process to be extremely professional and helpful (Venessa 6/16, Kelly, Jyra 6/18, Monica 6/27, Vanita W-6/22). I would rent from U-Haul again but never have Colorado Springs, CO as a drop off location. Also, the drop off location was changed from the original one to the location on 330 Karen Lane without reason.
Location de camion de déménagement à Colorado Springs, CO chez Colorado Springs Self Storage North
Déménagement en provenance/direction de Colorado Springs, CO 80907? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Colorado Springs Self Storage North. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Colorado Springs Self Storage North
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Colorado Springs, CO.
Location de fourgonnettes et de camionnettes à Colorado Springs, CO
Les fourgonnettes et camionnettes de location U-Haul de Colorado Springs, CO sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Colorado Springs, CO 80907. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Not a thing. Check out was quick and easy. Van had low mileage and ran great. Was perfect for what we needed and the rental agent was top notch!
I can't think of anything. The attendant was very friendly and helpful. The office was well kept. It was a pleasant experience.
The first issue is that my rental was confirmed for 5905 N Nevada Ave. However, Uhaul decided to move my reservation 15 MINUTES AWAY! to Karen Lane. This resulted in an extra hour for the moving company I hired to be charged as well as 8 miles of extra charges and of course gas cost and logistics on my end in my personal vehicle as well. SO MUCH FOR THE $50 GUARANTEE. I will truly never use this company again. Reservation #: 29947456
The online check in process was horrible. It took over an hour to get checked in and required an unreasonable number (4) contact numbers.
This was a 100% painless experience. Tasha was so easy to work with, had exactly the truck I needed, and had me on m way in less than ten minutes. The price was much less than expected. And the best surprise - - the truck was completely smoke-free, something I seldom find in rental cars or equipment these days.
Very friendly check in on a snowy day. Clean storage unit and easy truck return.
Very helpful in showing how the hitch system gets hooked up. We were in and out on our way quickly.
Too cumbersome of an automated process
there was some damage that was not id before we arrived but upon our inspection they were noted, no big deal, personnel were really nice about it.
Make sure locking nut is present and ratchet secure on tow dolly so my car does not come away from the equipment while in motion. I provided faster when I observed deadline gig.
Clean. Professional. Helpful.
A little hard to find, but we managed.
The owner /Autorized dealer was a delight and very helpful and accomadated our specific needs Tue crew that is a sub contractor for uhaul thru Moving help was a complete joke and their performance laughable at best . They showed up 2.5 hrs late in a tire down camper hopped out smelling like booze. The first boxes out they dropped down the stairs breaking multiple things. Once loaded they did not secure load witch caused for my dresser to be permanently damage . And when they left. They didn't put slider back in and didn't come back to fix it. Witch resulted in more delays . On our way back to the unload location I waited for another 25 mins and my wife seen them parked in a close by alley and walked up and seen them smoking drugs. I wouldn't recommend these people they do not care about you stuff and should not be around kids . C &M. MOVING 2AS THE CREW . PLEASE WARCH OUT FOR THERE
Great experience. I flew in from out of town, quick paperwork process, truck was clean, ran perfectly and was ready to go. A back-up was prearranged so no stress in case my flight was delayed past closing time on Saturday.
There was no appliance dolly which I had reserved. The staff first tried to send me to another location for the whole rental. I was dropped off there, so not a possibility. She then stated the district manager knew they had reservation for an appliance dolly, but did nothing about it. while i got 50 dollars off my rental, had to go to another location for the dolly, overall I lost about 90 minutes out of my day. Note the windshield was so streaked and dirty the washer fluid wouldn't clean it.
I made the reservation weeks before and spoke to an attendant. I called two day prior to pickup to modify drop off location. An attendant told me that they didn't have a trailer for me! In my concern, she just maintained that there was no trailer. She said that she call someone. I called the number that she was going to call (but she didn't) and that person said that there would be a trailer and that it was in the notes. I called back to the pickup location and explained that. She said, "oh there it is". REALLY!?!
Clean, neat place. Nice people. My 10 foot truck got 6 miles to the gallon - fuel is expensive.
you are ok
excellent staff, helpful
No a thing, I'm very happy.
Requested a dozen furniture blankets as part of this rental and selected a location. When reservation came through the location was changed (farther away) and the didn't have any blankets. Had to go to ORIGINAL location to get them!
Truck was not ready. Waited over an hour. Did not have the dolly that I reserved
Very friendly service and great equipment
Wad not told about the towing light/switch.
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