After telling the guy behind the counter numerous times to make sure that the insurance was there and the other where if a key gets locked in the truck, I'm covered. He said everything's in there and it wasn't. Because I looked he's in the car accidentally and they wanted to charge me $250 so he lied to me. The guy that works at that location should not be in customer service whatsoever, but the woman that you call to try to fix things tries to brush it off of her plate because "I'm sick" but I'm locked out of my truck and she wants me to sit there while it started until the next day in a hotel parking lot. Because that made sense to her.
Frank H
Northside U Stor It
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Colorado Springs, CO 80907
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Most amazing
Salena FThe receiving location had no briefing about my terrible experience at the departing store. Communication between the franchise locations needs improvement.
Michael HHaving an actual uhaul representative available. The guy that was supposed to be there wasn't and didn't answer his phone multiple times. There was a lady there who figured it out. The entire process took forever and then the equipment wasn't maintained. It didn't have a wiring harness for the lights and the tires were low on air and one was nearly bald. I had to go to another location to get those items addressed.
Steve MThank you for accepting the drop off on a moments notice. So very helpful!
Stephen B