It took longer than expected to find the truck in the lot and complete the check-in process.
Kedar A.
Trailer Rental & Towing in Columbia, MD at Pacos Paints & Two Helpers
(Concessionnaire U-Haul dans le voisinage)
9050 Red Branch Rd #D
Columbia,
MD
21045
(located off 108 @ 9050 Red Branch Rd Office located behind the building)
(located off 108 @ 9050 Red Branch Rd Office located behind the building)
Services dans cet établissement :
Pour nous contacter
9050 Red Branch Rd #DColumbia, MD 21045
(located off 108 @ 9050 Red Branch Rd Office located behind the building)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : 9h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Columbia, MD 21045
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I've used Paco's Paint for my Uhaul rentals multiple times and never had an issue. Will continue to use them in the future.
MARK P.- Rating:
- 3.0
They did not have the truck that I reserved so I told I wouldn't be charged for the dollies and I still was charged for them. I had to make more trips with a smaller truck and spent more money on mileage.
Laurin R.- Rating:
- 5.0
The whole experience of renting this truck was easy and without issue. I would recommend U-Haul if someone has a move and can provide their own people to assist in loading/unloading the truck. I would ABSOLUTELY use U-Haul in the future.
KATHLEEN H.- Rating:
- 5.0
My appreciation to the u-haul customer service reps.
Deanna H.- Rating:
- 5.0
Carlos and Roberto are the best in the business! Highly recommend them for your hauling and painting needs!
Phillip A.- Rating:
- 5.0
need something staff will make it happen. keep up the good work. Pacos paints..
DENNIS R.- Rating:
- 5.0
Keep doing what your doing!
Jerome W.- Rating:
- 2.0
My comments are both personal and terms of rental related. First the owner/franchisee/whatever was about as engaged and concerned as a sullen 14 year old boy. Second upon returning equipment the office was locked in middle of day. Someone should be there during business hours. I dislike dropping keys without a physical inspection post-rental so no assertions can be made that I've damaged anything. The third point is the prominent advertising of renting a cargo van for “$19.95â€. You really should plainly advertise the actual costs after highly-advisable collision insurance, roadside fee, MILEAGE FEE of nearly $1.00 per mile and fuel top-off cost required. As well as extra for dolly rental. My actual cost, after being double charged the roadside $5 fee, was over $100 for less than 8 hours. I also paid $7 for fuel at Exxon. No, I won't rent here again and probably not from U-Haul if I can find other rental less complicated and costly. The van stunk like smoke but was clean. The dashboard is not intelligently or clearly laid out and there was no phone charging adapter provided (cigar shaped plug-in) so I could not charge phone. Also the windshield wiper fluid receptacle was empty. 2 out of 10.
sharon R.- Rating:
- 5.0
I ALWAYS use Pacos Paints & 2 Helpers for my rental truck needs. If you do your rental and check in online, you are in and out of the office in minutes with your truck. They have a “leave unwanted items in the truck†service that is priceless and probably the main reason for using this particular business. They make moving easy.
Anthony W.- Rating:
- 4.0
My suggestion is additional training for the proper operation of the truck function regarding ‘Low Drive'. Overall, ring an experienced driver I accomplished my goal with U-haul services.
Deanna H.- Rating:
- 5.0
Trailer was looked clean until I swept it out and found dirt/sand on the floor. Should verify the previous customer actually swept out the trailer.
Doug H.- Rating:
- 5.0
Always outstanding service!!??
STEPHEN M.- Rating:
- 5.0
Stagger the start times so there is not a big line when the store opens at 9 a.m.
Timothy P.- Rating:
- 5.0
Excellent and friendly service. Tire pressure warning message needs to be cleared, but I was made aware of it by staff when I got the truck. Other than that the truck was fine.
James S.- Rating:
- 5.0
10' truck says its tire pressure system needs to be checked
Edward C.- Rating:
- 5.0
Last year I used another location on Baltimore Pike and it was the worst experience I ever had with the U-Haul company. This year, I decided to give it a chance. It was a really good experience. The staff was very nice and helpful.
NOUHOU I.- Rating:
- 5.0
None all good
MATTHEW S.- Rating:
- 5.0
Carlos and Roberto have supported my U-Haul needs for 15 years. They always give tip top service. They are always professional and their service is always marked by keen attention to detail. I highly recommend Paco Paints and U-Haul on Red Branch Road in Columbia, MD. Thank you Carlos and Roberto! I have already reserved my next trailer for May 1st with this pair.
PHILLIP A.- Rating:
- 5.0
The are nice and friendly stuff
Armin T.- Rating:
- 3.0
System was down, corporate office was unattainable. No signs in front indicating Uhaul was at location/building.
WILLIAM S.- Rating:
- 3.0
There was never a person who picked up the phone when I called this location. The voicemail box was always full. When I checked in using the app the day I picked up the truck, the truck number given on the app did not match the truck number given on the key in the lock box. Then I could not get the steering wheel of the truck out of the locked position. There was no one at this location to help. I called and got the same “mailbox is full†so I called the UHaul 800 number and was on hold for about ten minutes when I finally hung up. (This location is in a business park, behind buildings, remote and I was alone. I felt somewhat unsafe.). I called the location number again and got through to a person at their painting business. I explained that I couldn't get the truck to start and I was having a difficult time getting the lock open on the back door of the truck to check to make sure the pads and hand trucks were there. They said no one would be at the location for another hour. I kept trying to get the steering wheel unlocked to get the truck to start and couldn't. I did manage to get the lock on the back door open after several tries. I called the location again, they said they would send someone. I finally asked a man walking across the parking lot to get the wheel unlocked and I was able to finally leave. The truck was filthy inside. When I went to return the truck, I used the link in the text message I got from UHaul to try and check in the truck. It took me to the order page but no where was there a link to check in the truck to show I returned it to avoid the $20 charge. I asked the man there at Paco Painting and was told he had no idea, he never used the app. I asked to be checked in manually and for a receipt so I could check the charges, and he seemed annoyed. It was overall, not a great experience and a bit scary at that location.
Laura B.- Rating:
- 3.0
The website falsely advertised $10 per dozen blankets. The receipt line item showed $10 set of 6 blankets.
CHRISTOPHER W.- Rating:
- 3.0
Better signage to indicate office is in back of building instead of at the address.
ROBERT R.- Rating:
- 4.0
Again, every smooth drop off process, couldn't be easier.
Carlos T.