Despite having the reservation almost a month in advance they did not have all the equipment I reserved. They tried to slow play the failure by Saying they didn’t have the dolly and wanted me to pick up a truck another town over. This would be a major logistical challenge since I was solo and why I chose this address in the first place. They attempted to cover their shortcomings in disingenuous customer service speak and when I showed up to pick up my equipment they were also short a third of the moving pads. The person who was checking me in was struggling with the computer system and then arguing with the person trying to help them. It was uncomfortable, ugly and I regret choosing them.
Mark P
Car City of Conway
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Conway, SC 29526
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisGreat Staff! Very Kind and Welcoming! I highly recommend this location! Pickup and drop off couldn't have been any easier! *****
Shawn FVehicle had damage on both sides, ramp was broken had to lift it and put it in back of truck which took away storage area.
ROBERT FAgain what a great experience. Very helpful and informative. They ensured I would not have any additional charges dropping off at this location. No hesitation using U-Haul for my future needs. My son has already done so. Trailer receiver, trailer rental.
Edward hGreat folks and service.
Jim A