Explain that the $500 truck rental fee isn't the only fee. Explain that you'll charge them an inexplicable fee for "truck rental" after you drop the vehicle off. I thought I paid $500 for a truck rental but apparently it was just the down payment.
Darren P
Corvallis Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Corvallis, OR 97330
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Last time I checked out the $21 van deal it was 21.00.. This time it was $58! I could have used my own pickup and made 2 trips for that deal. No thank you.
Victoria NVehicle smelled of cigarettes. Had to drive with windows down. Have asthma - trust me it was necessary. This was a 6 hour rental starting at 10 AM. Drop off location closed at 2:00 PM on day of drop off. Pickup staff did not offer this info, and "after hours" drop off options were not obvious. Took an extended amount of time to go online, fill out forms, take pictures, etc - time I did not anticipate having to schedule. Yes that's my problem but for sure one I did not anticipate having to deal with at 2 in the afternoon on a Wednesday.
Tim HTruck was in poor condition. Gas line was inoperable and I had to fix on the road in order to fuel. Truck had standing water in back. Belts whined loudly for 230 mile trip and no representative at any location would offer much help other than to tell me to keep roadside assistance number handy. No partial refund, no "sorry your rental wasn't satisfactory ". It's like I rented a truck in Zimbabwe or Mogadishu. Very disappointing.
Heath GI had to wait 2,5 hours for them to open in order to get my moving supplies as they were not in the truck when I went to pick it up at 7 AM.
JANET V