The staff were very friendly and accomodating.Diane S.
Holdens Wrecker Service LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Covington, LA 70433
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Several things: 1) List correct mileage on contract, mine was listed 0,8 below odometer. 2) Don't apply extra charges such as insurance without offering to customer, then tell customer you can't remove. 3) Have at least one person on site to assist customers hook up and check equipment, I asked my son to go help another customer after he asked for basic help at the desk with minimum three people on site and didn't receive assistance. 4) Review contract with customer, asked for one day quote, contract was for a few hours with a return check in fee in contract that wasn't mentioned - I called 800 U Haul number to check in. 5) Return odometer reading listed 1/10 higher and fuel gauge listed 1/8 lower than return resulting in fuel charge. I drove 25 miles and added $7,01 fuel down the street before return. I have pictures of gauges and charged fuel receipt - this U-Haul location is not forthright, maximizing all revenue streams without customer consult and I will go out of my way to avoid using them in the future. This being said after doing business in New Orleans, Covington, Hammond, Tampa, League City and Texas City over 20+ years. Only experience as bad as this was a vehicle break down 20 plus years ago.william R.
I dropped off the truck after hours, so there was no one there. Parking is a bit tight, but I was able to find a parking spot. Before I dropped off the truck, I called for details & the lady who helped me, was very pleasant & helpful (unfortunately, I don't recall her name).EVELYN F.
Excellent and friendly staff. Our truck was clean and ready to use. Needed an extra day just called and let them know and everything went smooth with our rental.Donna M.
Overall the customer service was a plus but there were a few safety concerns with the truck we rented. The driver door wouldn't remain closed while driving, the driver seatbelt got stuck multiple times and was hard to get out of it and lastly the truck had a hard time starting up after each stop. They didn't comp my bill at all. I'm not going to rent from this location moving forward.Ciara C.