Was told that we would be getting a refund for the day we did not use. I paid in Davenport, FL for 5 days because he said that was standard procedure and that what we didn't use would be returned to us. Also, they gave us a trailer with extensive dry rot on the tire which we had to call assistance for.
JUDY C
Davenport Chevron
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Davenport, FL 33897
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- 4,0 - Cote moyenne des clients
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Thomas was Amazing
SUILY LDo Not Use This U-Haul Location! I had a very frustrating experience with this U-Haul location, and I would strongly advise against using their services. First off, I had to park about a quarter mile away from the location because they don’t allow parking on their property. That alone was a major red flag for me. But I tried to stay positive and proceed with my rental. I arrived on time to pick up my rental van, but was informed that it wasn’t available because the previous customer hadn’t returned it. Fine, I thought, and returned the next day. When I did, the van was ready, but it had a noticeable dent on the left rear bumper that the staff was unaware of. I made them aware of the damage, took photos to document it, and proceeded with the rental. To make matters worse, the van had a low left rear tire, and the warning sensor kept going off even after I had it inflated. It was clear the vehicle hadn't been properly maintained, which is a huge safety concern. Overall, this location’s poor service and lack of attention to maintenance and customer needs make it clear I won't be returning. If you're considering renting from here, I highly recommend looking elsewhere.
Eduardo GN/A
MELINDA WThe customer service at this location is unhelpful and inefficient.
ROSETTY O