When picking up our rental. It was heavily suggested that we return the rental before 5pm because they had someone else that wanted to rent it. Luckily, we were actually able to have it returned well before that time. However, we had only driven it approximately 4 to 5 miles total and were charged an additional $7 upon return and when we questioned this we were then told they could not help us and that the manage would not be back until 2 pm. The young man that helped us with returning the vehicle could definitely be more professional and work on his customer service skills. Otherwise, the truck was great and the price minus the addition hidden fee was a great deal!
JASON A
Decatur Hardware & Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Decatur, IN 46733
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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great service and place to rent an Uhaul !
SCOTT BEverything was great
Chuck OJust have more car haulers available.
JACK Sjust make it a little easier to reserve with confidence, i was very nervous that it wasn't going to pan out and we would not have the truck we requested
DONALD J