Nice staff. Efficient.
JEFFREY C
Access Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Diamond Springs, CA 95619
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Casandra at this location was SUPER helpful at resolving billing and drop-off location issues that we experienced. She calmly, and respectfully listened to the story and moved swiftly and professionally to resolve it. Issue was that UHaul had switched my drop off location due to the originally reserved location was actually inactive, but still listed online as an option... and was on my original reservation. The drop off location convenience was the main reason I rented from UHaul. Then almost an hour after my pick up, I happen to notice on the email receipt that my drop off was moved from Truckee CA to Sparks NV (nearly an hour away and up/down the Sierra Mountains). Unacceptable. Again, thanks to help from the Sacramento area customer service and Casandra in Diamond Springs, all landed satisfactorily in the end, aside from the roundtrip (2hr each way thru mountains) trailer rental .
David LThey Set up the truck for mobile pickup, moving blankets and keys in the lock box , for the wrong truck number , I was delayed 1 hour to correct the contract info. And then go about my day. Then billing charged me for the wrong truck at $10.00 , and charged $15 for gas , for thick the return status clearly shows more gas than when I took the truck , so technically you owe me $12 for overfilling the tank. This matter is in review already , hopefully they will make it right , all this is after they switched pickup locations and truck sizes the day before my pickup. What now!!!!
Richard VExllent service and equipment
ORVAL HReturned after hours but drop of point was clean and parking was easy and accessible. Dod not experience any personnel during this drop off.
JEFFREY H