It would help if Equipment is at location they tell you it's at instead of researching location on my own. This happened twice on two different occasions . Your facilities were a great helpdennis L.
Trailer Rental & Towing in Diamond Springs, CA at Access Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Diamond Springs, CA 95619
Services dans cet établissement :
- Lun - Jeu : 8h am à 4h pm
- Ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Diamond Springs, CA 95619
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service, stayed open so I could rent a uhaul.DANIEL WAYNE W.
I had a reservation to pickup a truck at 11am. Due to traffic I arrived at 11:10 and was met with a gruff â€œyour lateâ€ from the agent behind the desk. He stated that I was lucky because they close at 11. The web site says their hours are from 8-4pm.. This location is severely handicapped when it comes to customer service. No one was in the office at 2:10 when I returned the truck. I still have not seen a refund either for the miles not driven in the estimate but was charged for. This office does not give a care about their customers and I would not do business with them or recommend them.ZANE B.
The folks were really great!Craig I.
The representative was very nice and helpful. The trailer was a bit worn, not all of the lights worked and when I got it home and started loading it, the passengers side rear tire was almost. flat. I put air in it and it contained only 10 lbs with a recommended pressure of 65 lbs. I filled it and checked the other 3 tires. One was at 65 lbs, one at 45lbs, and one at 40 lbs. There was apparently no one checking the trailer tires or lights. I would expect something better from Uhaul. I would point out that the trailer handled well (with proper tire pressure) and outside of the expected weight sensation, the trailer design is excellent and stable, exceeding my expectation of handling, even with a full load and traveling on winding mountain roads as well as the Interstate. ThanksDOUGLAS N.
When i renter our 20' truck we were informed that it wasn't it the specified location, that we would have to drive 2hrs one way to get it. We I arrived for the truck, the location owner was an hour late, i had movers at my house at $90/hr waiting for the truck. You, meaning corp, did not do a thing for me, yet you saw fit to call me 11 times hassling me over not having â€œthe customer who was waitingâ€ trucks back. Also, the owner of the diamond springs facility charged me $180 because i â€œwasn't niceâ€ to her, i am going to post my u abridged experience with u-haul and you're franchises on all social media and dispute the change with my CC company. Also, I will NEVER, do business with you againCHRISTINA W.
Some guy that seemed to work there was out front while I was approaching the front of the building. He starred at me for about a minute straight (like he was some kind of though guy) and asked me what I wanted is a very rude tone and no smile. He should be fired for the worst customer service I have experienced. Unless someone reaches out to be to figure out who the employee was than I will not be using uhaul in the future.COLIN V.
No masks were worn by employee or customers during COVID-19. Bathroom was "not open to the public" including me as a customer. Very disappointing. I usually don't do business with companies that are open but cannot bother to have their bathroom open. Was told to go to the gas station across the road.TIMOTHY M.
Did not explain and not cooperated.ALIAKBAR S.
I am a repeat customer because of the excellent service I have received!!!James O.
I think the staff was amazing, and really appreciated all there help so a big thank you to them!!!ERIC G.
Always great service!GREGORY H.
Great deal. It was easy to get the truck I need when I needed it. U Haul is a great way to get and the truck worked well to move all of my parents stuff.robert A.
Employee was extremely helpful and although the location had already closed for the day, she helped us out anyway. She really saved our day! It was so appreciated.HILLARY M.
Good service easy to use thanksJOHN P.
Great location, great people and great service!JAMES O.
When I went to return the truck to the location stated on my online order they said I was at the wrong location and asked me to drive across town to a different location trying to use me as a delivery person. Very negative experience with U Haul.CHERYL C.
The staff was very pleasant to work with and they was friendlyCHET M.
Really wanted a size smaller but it was fineJOHN D.
Check the oil level.Gordon H.
The young woman that helped us totally deserves a raise. She was handling quite a bit and working solo, but we didn't have to wait for anything. She was beyond helpful and kind.GEANNIE M.
This is the second time in the last month I've used this u-haul facility everything was perfect both times.BRADLEY J.
Too small too crowded. No parkingJAMES M.
Check in and out went well. Very busy on the weekend.Barry H.
You sent us to Elk Grove to pick up our truck and once we got there you had no truck for us. prior to that you moved our pick up from Orangevale. then in the end you sent us to Diamond Springs, an hour away, after we just drove 4 hours to Elk Grove. Just Terrible service levels.David V.