Had an appt at 9:30am, arrived at 9:20, however only person to help me felt that to continued changing tires in the shop was more important than my appt. I had to wait until 10:00 for jim to assist me, made me feel his business does not respect the good name of u-haul, I felt as a 2nd class customer. I also wanted 3 dozen blankets, I was given only 2 and yet at least 6 he put back in the storage room, he could have given me 2 1/2 dozen. I would never recommend this place to anyone and U-Haul should reconsider your goid name inside this location. While standing in there so long, I did learn a small bit about rims and inability to get then based on shipping issues, however I do believe I would trade that for just mskimg my appt when I know he could have done that. He did walk out at 9:45 and was informed I was waiting for U-Haul pickup, however he just went back out to the shop and continued changing tires...not a great experience at all.Michael P.
Trailer Rental & Towing in Dothan, AL at The Rim Shop Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Dothan, AL 36301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3 Average Customer Rating
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Wonderful people and customer service was superb! Nothing to improve. Enjoyed watchin Vader show off!!Michael W.
Clean the vehicle, interior was covered in ash and found evidence of marijuana along with trash in the cab. Brakes needed service, squeaked when brakes applied and had a exhaust leak.Billy R.
Terrible experience. Paid double what I have paid when doing the exact same rental in the past at a nearby location (they were out of trucks).Kathy B.
The truck needs to be in better conditions when people have to travel long distance on any equipment they rent to the people perio.Earl L.
I couldn't find the lights in uhaul truck in the back to unload the furniture at nighttiffany A.
Staff not helpful. Blankets and dolly I was charged for were not in the truck when I picked it upSydney L.
I reserved a van, but when I went to pick it up, I was told that my debit card was denied for the van ! I then got a truck with the same debit card ! The truck was nice and clean, and drove very well ! I did not understand why I could not get the van, but the truck was sufficient ! I will continue to be a UHaul costumer as needed ! Thank You !james W.
The phone to the uhaul call in center had poor quality of audio sound. Difficult to hear service representative. The trailer was not properly maintained with maintenance. Wheel would shake from not from being loose but dangerously loose.Dodge N.
These people were very nice and helpful. I would absolutely recommend this location.Emily W.
Not charge so much per mile!KELLY B.
Nothing needed. The people at this location are excellent!!!William B.
VERY FRIENDLY OWNER AND KNOWLEDGEABLE OF THE EQUIPMENT. NICE PEOPLEWilbur G.
quick, friendly service. I loved the 9 ft. van. it was very easy to drive and was easy to load.Sherri H.
Truck was full of ants. The truck roof leaked. Ruined several boxes of books.Robert S.
Great customer service . could not asked for any betterMichael W.
I have rented from UHAUL 4 times. My last time was the best. The general mngr in Dothan Al, is the best. He helped me out of a bad situation.Palina F.
The truck leaked water all over my pristine brand new queen size mattress and box springs and to file a claim is timely and intrusiveRuth R.
Very personable and helpfulsharla G.
Make sure tAdeline G.
At the Main Dothan AL store, I requested a 6x12 trailer. The person at the desk looked on computer and stated that they didn't have one. Never offering to look at other locations around the city until I ask. I feel that I shouldn't have to remind a Uhaul employee to check other locations. In fact, another location had one and I went and picked it up there.john H.
Very long wait for only one person ahead of me. Easily 20 mins.Doug H.
Continue the service!russell F.
I was told where to pick up my truck and at what time W&W Storage Dothan Al. Upon arrive I could see something not right what do you know he rented out from underneath me I lost a lot of moving time trying to locate another truck thank you. Craig Casillas 941-266-2182Craig C.