Catherine was superb. Highly recommend this location.
Darcy I
A Best Self Storage of Illinois LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Downers Grove, IL 60515
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisI would like to give a BIG THANK YOU to this U-Haul drop-off location! My experience was great, especially when it came to communication and customer service. Before dropping off my U-Haul truck, I made a phone call to this location and spoke with a young lady who was very professional, helpful, and pleasant to speak with. She communicated with me very well and made the process much easier. I also contacted U-Haul’s main customer service line to make sure everything was communicated properly regarding the location where I would be returning my truck. That experience was great as well! Moving from Georgia to Illinois was already a lot to deal with, so having people who were helpful, understanding, and able to communicate clearly made a BIG difference! I truly appreciate the customer service I received. Sometimes it’s not what you say, it’s how you say it, and good communication goes a long way with me! Thank you again for making the return process a positive experience. I would definitely recommend this location to others! Keep up the great work! ⭐⭐⭐⭐⭐
Tia SYou moved the pick up location 90 min away at the last minute. So 3 hours wasted picking up the truck. The text to unlock the key in the lock box was never sent - had to call an wait online to get the lock box code. The gas tank was less than half full. Truck was dirty in front, back, inside the cab and outside. No pads in the truck. If you hit a bump while driving the cruise control shuts off. If you are on a bumpy road the ABS light comes on and the cruise control shuts off - you have to turn off the engine and wait 2 mins -- so to get it running you have to pull off the highway find a parking lot - shut off the truck - then get back on the highway -- 9 fricking times I had to get off the highway to reset the cruise control. Piss poor all round.
Mark LNot swept clean. Roof leaked into the unit. Thankfully no damage. Mgr was pleasant to deal with, but tried to sell me liability insurance, that I didn't need or want. But, they were flexible when I extended my rental by a week.
George CWas hard to find keys in pooring rain. Truck battery was dead and I had to jump start it.
Patrick K