I was very pleased with the rental we made this weekend on short notice from Best Self Storage. We had a lot of trouble with the automated U-Haul application check-in that had some programming glitches and when I called the number provided in the text for Best Self Storage, the local woman who answered was very helpful in making sure we were able to proceed quickly and get going with the truck. The truck was clean and ran well. The Return process was easy and the bill was fair and accurate. Thanks Best Self Storage!
John H
A Best Self Storage of Illinois LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Downers Grove, IL 60515
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The service I received from U-Haul was great 👍
JOHN WThis is the first time I have done an online pickup so it took a little time to go through the steps, but it was fairly straightforward.
Greg NThe lady who helped me on the phone was awesome she handled everything very efficiently and was very helpful.
JEFFREY BYou really need to have the ability to talk to a live person on site so that errors can be cleared up quickly. My truck had the wrong equipment on it and I didn’t have time to go through some extended phone conversation that would have, at best, had me wait for someone to come out and get me what I asked for
Dan L