We rented a 20' truck and it leaked. My furniture got very wet. I told the drop off place and they suggested I start a claim with repwest. They denied the claim stating the trucks are not water proof only water resistant. Ridiculous!!. People on both ends were great. Product was terrible and U-Haul did not back up their faulty product. We rented a 20' truck and it leaked. My furniture got very wet. I told the drop off place and they suggested I start a claim with repwest. They denied the claim stating the trucks are not water proof only water resistant. Ridiculous!!. People on both ends were great. Product was terrible and U-Haul did not back up their faulty product. this has nothing to do with the rental pick up or drop We rented a 20' truck and it leaked. My furniture got very wet. I told the drop off place and they suggested I start a claim with repwest. They denied the claim stating the trucks are not water proof only water resistant. Ridiculous!!. People on both ends were great. Product was terrible and U-Haul did not back up their faulty produc. This does not have anything to do with the pick up or drop off locations but U-Haul as a company who will not take responsibility when their products fail.
Joseph F
AAA Dripping Springs Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dripping Springs, TX 78620
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Make sure Tina Sorenson takes care of the next customer.
BILLY RGreat place and service.
James GNothing needed. Excellent customer service.
JAMES JKept trying to call them as indicated on the contract. Finally just went there and found out they were closed on Tuesdays!
Kenneth E