I had no problem adding insurance "if" I wanted it. The lady added it to my total and charged me with out asking. It's recommend not required. What if that was my last money and she just took it without my acknowledgement. My 2nd encounter was when returning it, I kept telling them I'm trying to return, the return guy just sits there, then get on the phone makes a reservation with a new client and still didn't acknowledge I was there or even tell me hold on they'll be right with me. He just kept ignoring I was there I guess, until he wanted to. They only want the money can careless about the person.
brenda H.
Tiger Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Dyersburg, TN 38024
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
The young lady that I spoke with to rent trailer is doing double duty as store clerk and U-haul rental. She was very nice but they seem unprepared for rental customers. When I returned the trailer no one knew what to do. They attempted to call someone but the person was not available. I ended up with a hand written note that said I returned the equipment. Again the person (lady) was very friendly but they are not prepared. Trailer worked great and had no complaints with the equipment
James M.Everything was made easy and personnel were very helpful.
joe S.Had a reservation for a 20ft when inspecting it I found the cargo area to be very dirty and even had poop in it. When I went inside to tell the guy at the counter I was told I went through online so I would have to contact them there! So I did and they said alls they had was the 26 ft one so that's what I got then just to have to go to another location for the dolly I had also reserved and once at that location I see MANY 20ft trucks!!! I also was charged for a dolly that I didn't even get from this location just to have to call customer service to have that charge refunded in 5-10 business days!!! Very unacceptable for the truck to be in the shape it was in as I spent an extra hour changing trucks and chasing a dolly down which cut into my moving time!! Zero remorse or compensation offered!! Didn't even get an I'm sorry.
Carissa N.Be faster , have internet that works. The secondary safety chain was broken and dragging. The girl who helped me was very nice but the internet was not working properly , so it took almost 20 minutes even after I filled out all of this on line.
Ed B.