The local agent was wonderful, couldn't have been more helpful. The app experience was pretty bad: confusing, tedious, unclear. We were in a hurry and found the layers of protocol to be real frustrating. Maybe the process could be simplified. Had the agent not been on-site we would have left. Thanks for your great company and a lifetime of service to us!
John D.
123 Travelers Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Easley, SC 29640
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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They have the equipment, knowledge needed to run this kind of business. Thank you Brittany and Debbie... They go the extra mile to help you.
Diane G.Above and beyond service. Highly Recommend the 123 Travelers Store.
joel R.I can not complain. From the customer service, to the equipment, everything was great.
Micheal L.The owner of the U-Haul franchise is the owner of two other local businesses next door to each other. The U-Haul business is run out of both of them (??) so I sat for 10 minutes waiting for the 123 business to open (there were U-Haul vehicles in the lot), only to discover that business does not open on Saturday. When I finally left my vehicle to knock on the door and see why nobody opened, there was a small sign on the door to go next door (where there were more U-Haul vehicles and trailers parked). That sign should be large and visible from where you pull in. Also, I was asked to unhook myself if possible, since on Saturday AM only one female employee was there to help. Between us we got it unhooked, only to discover it was not chocked yet, and it started moving toward the road since the lot slopes. (For whatever reason, U-Haul has chosen to eliminate the jack on the big trailers?!) I was barely able to hold it (6 x 12) while she went next door for the chocks. Overall, the worst experience I've had in my lifetime with vehicle rentals. The only reason I give 2 stars is that the lady was as helpful as she could be, just not knowledgeable.
Daniel R.