I have rented uhaul before and have never had this experience before. the amount of hoops that I had to jump through just to rent a van was absurd. Then to be told that we can go somewhere else was so unprofessional. It felt like we were being treated like criminals. We were rushed because your representative stated that he had to pick up his child from school. Which really wasn't our problem. Then when we finally got the vehicle, there wasn't any gas in the can. The van was on E and the guy left before we could mention it to him. We barely made it to a gas station.
NICOLE R
East Point Embroidery & Branding LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in East Point, GA 30344
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Really good service.
NERANDO JUnit was not clean in the cab nor the cargo hold. Mobile check in was not available and the unit reeked of Marijuana. The representative was nice.
Michelle HThe quick location change did not afford this pick-up location enough time to thoroughly clean up the truck. I was rushing to leave town and accepted the condition. The overall professionalism of the East Point E & B, LLC, made a huge impact on me.
JAMES HDrop-off was after hours, so I can't make any assessment of the location's interior or the staff. The parking lot was full of potholes. The area seemed unsafe. The fact that it's an embroidery shop and not an actual Uhaul location could confuse customers: the only indicator being a key drop box by the door.
Shane D