I had ordered a 15 ft truck and they gave me a 10ft truck, the nice thing was that after 2 calls 2 hrs of waiting on hold I was able to get the miles extended. But overall if they didn't have my truck I would've liked a call telling me I was unable to have the equipment I requested.Christopher S.
Trailer Rental & Towing in Elizabeth, IL at Vincent Earthmoving
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Elizabeth, IL 61028
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Elizabeth, IL 61028
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thanks a ton! It fit all of our stuff perfectly in one trip!Tia P.
Have the equipment checked out bette. We had a bolt cutting into one of the tires and had to stop and remove it.Mark R.
Had mechanical issues with oil light flashing. Notified pickup location immediately. VERY HAPPY WITH VINCEBT EARTH MOVING!!!!! Staff are pleasant and very friendly. Vincent Earth Moving is the ONLY U-Haul dealer I will ever rent from!!!! Thank you Vincent Earth Moving for making this truck rental so pleasurable and being so AWESOME!!!!!!!Colleen B.
None, it was a quick and easy experience, I would not change a thing.Craig K.
Good job, I was in and out and they had the trailer I needed.Dustin S.
This place was great. I had to get a new location because the guy in Savanna Illinois could not be reached to fulfill my rental. uhaul customer service was awesome and got me hooked up with Vincent Earthmoving, and the guys there even helped me hook up to my truck. I recommend the pick up here in Elizabeth at Vincent Earthmoving, and I do not recommend going to the bodyshop place in Savanna, Illinois.William G.
My only complaint is no one told me I would be billed for 2 rental daysCurtis J.
Service was great. Equipment yard was clean, well organized, easy to navigate. Staff was friendly and helpful. Staff hooked up trailer to my vehicle and tested lighting before clearing me to depart. Staff was very helpful in choosing a drop off location for one way rental.Jim B.
Bugs off windshieldkerry M.
Bill was awesome. He was closed when I called and still let me come and get a rental. Thanks!Kathleen G.
friendly & professional dealer that ensures equipment is ready & serviceable.Troy M.
Everything greatJames H.
I had to drive to over 1 hour to pick up from this location, once arrived had to await 2hrs because of the reservations complications before i could leave with a tralier.MICHAEL R.
I have no problems with this location. The overall experience renting a uhaul was horrible. I had RESERVED a 26' uhaul at Chicago street in Geneseo, IL for Thursday the 24th. I got a call the morning of the 23rd saying that the closest location was in Mt Carrol IL (over 1 hour away). The lady told me that I would have to pay for the gas, even though I was having to drive the extra distance bc they didn't have one near me. She told me that she would look into it and call me back. She called me back that afternoon and told me that there was nothing she could do. I asked to speak to a supervisor and she put one on the phone. The supervisor said that she would take $30 off for the added gas expense and that she would call and make sure I could pick up the truck that night after hours from the Mt carrol location. When I noticed that evening that it didn't say I was picking up in Mt Carroll, I called back. They said that something was wrong in the reservation and they put me on hold while they called the location. She then told me that they weren't picking up and that there was nothing they could do. I just needed to go to my Carroll between 12 pm and 3 pm on Thursday. I showed up at Mt Carrol at 12:20 pm on Thursday and the door was locked and no one would answer the door. I called uhaul again and they said they were over Iowa but would try. He gave me the local regional reps number. I called him and left a message. As we were waiting, I called uhaul again and he said that the closest location with a 26' uhaul was Elizabethtown. We explained that this was 7 hours away and asked if he meant Elizabeth. He said no. He then said that there was a 20' in Savanna that we could pick up and he would give us $50 off and throw in a 6' trailer. We got to Savanna and the gentleman there called around and found us a 26' at Elizabeth. I'm not happy with this experience and want everyone to know about it. I don't understand why you make a reservation if they aren't going to have one available for you.Shawn R.
I incorrectly assumed the trailer I rented would be clean. To my surprise when I unloaded the bed mattresses, they were stained from filth on th floor of the trailer.Michael H.
Pleasant and very friendly and helpfulFRANK R.
I was satisfied with everything.Bernice G.
Service was excellent. Tammy and Bill did a great job. Very satisfiedKevin R.
Self online check out was not working.Mark K.
Vincent Earthmoving accommodated my needs in a very professional manner, especially being on a weekend.Very helpful folks and friendly. I highly recommend them to anyone!Douglas S.
We dropped off the truck on a Saturday afternoon. It was closed but an employee that wasn't involved with the U-Haul part of the business was there and secured the truck key from us. He didn't, however, secure the appliance dolly and shipping blankets that were in the cargo area of the truck and although the door was down, it was unlocked and the possibility existed that they could be stolen. The employee was friendly but didn't check out the truck or its contents, so if those items had been stolen, all we had as evidence that they were returned was a photo we took.phillipa W.