Rented a truck from Oct 30th-Nov 1st. We requested a different drop off location from where we picked it up/closer to where we were moving to, picked up the truck, moved and dropped the truck off at the designated drop off location on the 1st as agreed and got charged the estimated 140$. But on Oct 31st got voicemail asking where the truck was but was confused because we had it rented until Nov 1st? Then got an text on Nov 4th saying they were expecting the truck to be drop off that day saying our contract was from Oct 30-Nov 4th (keep in mind we haven't had the truck since Nov 1st) and got charged an additional 4 days or 292$. Had to file an investigation with U-haul and get the charges credited back to me by my bank. These people have no idea what they're doing…WOULD NOT RECOMMEND USING THEM OR GIVING THEM YOUR DEBIT CARD INFO…
AARON J
Fleet Services LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Englewood, CO 80112
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- 4,5 - Cote moyenne des clients
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When I picked up the car, the actual gas level was lower than what's in the contract. Followed their instructions to take some pictures, but still charged ~$50 for the gas although I returned the car with the same gas level as what's shown during the pickup.
Jun LDropped off after-hours so didn't interact with any live staff at this location.
PATRICK MGreat service, very friendly
DEREK MThat place is to crowded..
SCOTT M