Under prepared. Process took forever and also didn’t have what I rented in the truck.
Tyler S
Search 1 Media
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Erie, PA 16509
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Waited 40 mins to pick up the truck. Owner did not show up and didn’t plan to show up. Luckily an employee showed up and was able to get ahold of him and take care of me.
Chad GNice smooth move from Pa. To Ga. And I even participated in the load share program,was awesome..
Rachel JUnless you notice the U-Haul trucks located behind and at a lower level than the non-descript building on a busy street, there is NO WAY to know this is a U-Haul truck rental location. There is no sign. The building houses several businesses -- none are identified as U-Haul. I finally went in and found a person in one office, who directed me to "Search 1 Media." Yeah, that's really intuitive. Please, put up a sign that says "U-Haul" and tell us WHICH office to go to in the building! It would also help if U-Haul would not send me across Erie from my preferred location to this hidden one, only to find out that this location (one of the few, I'm told, that handles one-way rentals) doesn't really stock blankets. I had to drive up to a nearby U-Haul Center to get my blankets and then return to get my truck. Why not have my truck waiting at the U-Haul Center? Better yet why not arrange to have my truck transferred from Search 1 Media to the U-Haul Center just minutes from my house? U-Haul is not very customer centered. As for the truck, a 15 footer: It was better than I expected. It rode pretty well and didn't handle that badly. I got 11.7 mpg after a 550 mile trip. It had some modern features I wasn't expecting. I could charge my phone with a USB C to USB C cable thanks to the outlet. I'm sure it is for safety reasons, but the lack of cruise control was a bit of a struggle. I can't remember that last time I drove 10 hours with no cruise control. I should point out that U-Haul warns you that the truck is "water resistant not water proof." After driving through very intense rain most of one day, I did find some dampness in the front of "Mom's Attic" (the overhang). It didn't damage anything, but bear that in mind when packing.
LORING PImprove outside advertising
William W