The name of the business is incorrect, and the pickup/drop off location is offsite. Clearer instructions would be very beneficial.
Joel E.
IClean Air Products LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Fairfax, VA 22030
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The location is extremely hard to find. The name of the business is completely different than what uhaul provided us. When we got there, there was a note on the door that said we need to drop off the vehicle at a different location, about 5-7 minutes away. Awful process for dropping off vehicle!
ANA C.Charged extra
Naveen Kumar P.When I opened the cargo on the van to load it up, there was an incredible stench of urine inside. The back of the van had over twenty Uhaul branded blankets stashed in the cargo area, half of them wet with urine! I had to clean the whole cargo area before I could use it. Upon return of the van I told the manager of my experience and he said I will be reimbursed for my rental. Not only there was no reimbursement on the bill I just received, but I was also charged additional $15 for “Move Easierâ€, even though I declined Damage protection and all other add-ons.
Alexander S.It would be good if they had information of the cars that at are outside
Jose G.