This location was a joke! Arrived at 1 o'clock to pick up trailer (my appointment time) only to find no one there, after 15 minutes had to call 1-800 u haul to locate someone to assist me. After an hour and 2 different people they were finally able to hook up trailer to my vehicle. Final straw was they allowed me to leave the lot with no working lights on the trailer, they didn't have an adapter to sell me.
Joseph E
Z&Z Automotive Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Feasterville-Trevose, PA 19053
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I left my EZPASS in the van and called numerous times. No one has picked up
Philip MThey canceled my reservation because I didn’t respond to a text and email? After a few minutes of arguing about that, I showed him my phone I didn’t receive any messages, he showed me the number and address he texted and emailed they were not meeting mine he still insists it was, then I showed him my email reservation to prove him wrong. He then finally realized he was wrong and offered an apology. Lucky they didn’t let someone else reserve it before I got there on time usually I don’t usually use this location it’s a mess in the lot and have to wait long times to find someone from uhaul it’s also a auto service center. The location I usually use didn’t have a car carrier available for that day and they are much better to deal with. Don’t think this location is good representation of the good experience I have had with uhaul with other locations. I’ll never deal with this location again although it’s the closest to my location it worth traveling a little more to better locations.
gary wThis was one of the best customer service interactions I have ever had. The gentleman was very polite and friendly, not to mention helpful.
deanna sI was cheated out of money. Was told that the insurance was 15/ day. Was charged 150. Should have been $60.00
Jonathan S