Great staff, helped me out and walked me through the process. Definitely recommend this location.
TIMOTHY H
Maurers Trading Post
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Franklin, PA 16323
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services at Other U-Haul Établissements
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Glad they were open on a Saturday. Side note: I understand the late booking for a truck but I had to use a much bigger rental truck. If a 15 foot wasn’t available then that should be communicated right away. I may have made different arrangements. Thanks
BRIAN SImprove uhaul computer system.
Greg EMy entire experience was unprofessional from start to finish. The staff showed little regard for my valuable time. While processing my order, they spent time socializing with friends and taking several phone calls, which caused unnecessary delays. There was also no walkthrough or discussion about the condition of the vehicle. Instead, I was essentially told to go out and find the truck myself. At other rental locations, staff typically walk customers to the vehicle or trailer and review everything together, including an inspection before departure. That did not happen here. I eventually located the truck in the back lot, but only after climbing into another truck first and realizing it was the wrong one. Once inside the correct vehicle, the first thing I noticed was that the cab was dirty and reeked of cigarette smoke. I have allergies, so this made the ride especially uncomfortable. There were wrappers, debris, and even the previous renter’s receipt left inside. When I started the truck, I discovered the mileage was incorrect. Either the vehicle had been driven more than recorded or the previous renter reported it inaccurately. It appeared that no staff member had verified this. The gas gauge was also lower than what was listed on the receipt I was given. After arriving at my destination, I found even more garbage, papers, bottles, and general filth in the back of the truck. I had to sweep it out myself before I could load anything. One of my helpers even joked about whether I planned to wash it too. Trucks I have rented elsewhere were always clean and properly maintained. This one clearly was not. I also had to call Maurers twice regarding issues with the truck. In addition to the smoke smell, incorrect mileage, and fuel discrepancy, there were two dollies loose in the back. Maurers claimed they were unaware they were there. Overall, this was a very poor rental experience.
KYLE RWe had a lot of snow the couple days before we rented the truck. The first truck the gave us was plowed in so I went back in and asked for a different one. The snow was still piled up behind it but after working it I got it out. There was also several inches of snow rhat needed cleaned off the truck. It was just disappointing but we got the truck and did what we needed to do.
Branden C