We dropped the vehicle off on Saturday evening and when we put the key in the â€œlock boxâ€œ we noticed that it was actually not locked. We were worried about the security of the vehicle that we were returning as they were other keys loose and available in the lock box as well.MARJORIE K.
Trailer Rental & Towing in Frederick, MD at Triangle Motors Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Frederick, MD 21701
(N Market St just off Rte 26)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 7h am à 5h pm
- Dim : 10h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Frederick, MD 21701
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Service at Triangle Motors was exceptional!Richard M.
Make sure you inspect the interior of the vehicle thoroughly, I was given a truck with a broken sun visor that obstructed my view as driver.Kelly M.
Everything was great. Our requirements kept changing and we needed extensions and the gentleman there was very pleasant accommodating. Would highly recommend and would use again.LUZ F.
Send text day before to upload licenseMATTHEW O.
Always a great experience. Jimmy is extremely helpful.DARYL B.
Great customer service, friendly staff.Angela B.
Nothing. The gentleman on duty Tom I believe was polite and helpful being able to leave my vehicle safely on the lot was a great bonus. I normally use the Rockville location but will be using this location again soon. Thanks for a great experience ðŸ‘Isaac M.
Dropped off after hours and was super easy and convenient.Belinda T.
Rep met me at the door as he "obviously" saw me driving onto the lot. Made me aware of a low hanging awning (which I would have cleared), but I do appreciate the warning. Checkout was cordial and expeditious, which was very much appreciated.LAVONE B.
Although serviceable, the truck lacked some pick-up.Jeffrey S.
Your "remote" pickup via cell phone leaves A LOT to be desired. After I copied my license and sent a photo, I needed additional info thet I did not have access to. This needs to be made a bit more clearly BEFORE I show up to pick up my truck. The gentleman inside Triangle Motors was very helpful and courteous. With his help I was able to complete my transaction, but not after I was 30 minutes past my scheduled pick up time, making my mover help waitGeorge R.
The mobile rental process was easy, and the staff were very friendlyMallory B.
Check engine light was on at the time on renting and stayed on until I returned it. Should reduce price if you are renting equipment that needs to be served.THERESA T.
Love those guys!!! They always have a truck for me. I get in and out within few minutes. Can't ask for more!MIHAI T.
Quick service. Great staff.Terry B.
Professional and courteous employees. Would rent there again.Wayne H.
Overall the company, not necessarily the location, needs to make it a readily available option to split payments.Christopher S.
Excellent and outstanding service!!! HIGHLY recommended!Jason G.
Clean yes, inviting after dark, absolutely not. PLEASE add additional lighting and better signage to direct customers to the U-Haul after hours drop off location. I had to drive completely around the entire car dealership before finally locating the night drop box, it was a very small box about 2 feet off the ground, not illuminated and the entire drop off areas was very dark Might be a scary situation for a female customer.John W.
EDUCATE your Uhaul employees who answer the help line. I locked the keys in the van I rented along with my cell phone. After borrowing a phone from a stranger, I called the 800 number and after going through the menu to get roadside assistance, I explained to the Uhaul employee on the line that my phone and the keys were locked in the van. Apparently your employees are either don't listen or are just plain dumb because she kept trying to send me text messages to the PHONE THAT WAS LOCKED IN THE VAN. After explaining 10X that I couldn't recieve "confirmation" text messages , again because the phone was locked in the van, she said she couldnt send someone to unlock the van...so I hung up and smashed out the window of the van, unlocked the door, and returned the van to rental location. Fuck you dumbasses.Charles H.
I have rented at Triangle many times over the years and both Jim and Tom are at the top of their game. I'm ALWAYS in and out in minutes, unlike the Prospect Blvd center where no one is trained properly or cares about the client's time frames (I've waited over an hour there just days ago, to find they gave my reserved truck away to another customer...) Triangle Motors is quick, keep my client account up to date, and treat me like I'm the most important customer every time. Drop off is always equally as efficient. Even when they didn't have the vehicle I was looking to rent, they continued to locate one for me and made a follow-up call to make sure I was happy with their recommendation. I'll AWAYS check in with them FIRST. Thank you, Jim and Tom!edward C.
The van was not swept out, and smelled like urine when we loaded in the items in the back. The customer service was great.Britnie D.
Great customer service! And loved how they are following safety guidelines!Jennifer S.
Great customer servbiceDavid H.