This was possibly the worst. You made me go to East TinCup....because apparently no trucks were available at the place we drove by to go to this place....which had a full lot of trucks all sizes. So you screwed me on that. I was told I would have a dolly...no dolly. Told we would have a ramp...no ramp on a 10' truck.....I WILL NEVER RENT FROM THIS LOCATION AGAIN!
James R
East Tincup Market
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Golden, CO 80401
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 3,5 - Cote moyenne des clients
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I have been using Uhaul for ten years, their check in process has always been painfully slow. This location was at a convenience store. The clerk who was very polite and helpful, had to stop every 30 seconds to ring up other customers for their purchases. It was no fault of this young man. But I would not use this location for future rentals.
ROBIN WIt took an hour for the employee to figure out how to check me in for my rental. His english was very poor so he could not communicate to us what was happening. Terrible customer service skills. He spent this time on the phone with someone trying to figure out how to work the iPad check in. During this time, he changed my pre set rental drop off location which resulted in me being charged $150 more than my original contract. He would only address my boyfriend even though it was my name and credit card was on the rental. I would not recommend this location for uhaul rentals!
MELISSA MNice folks.
Rudy V1. Upon initial pickup for which I had reserved the truck with 48 pads and an appliance dolly, I was informed by the rental agency (Tin Cup Marketplace in Golden, CO) that they had no pads – sorry but no pads available. They apparently said they removed the pads charge from my initial reservation – the original amount charged under reservation no. 26023125 was $313.86. The amount I paid was $272.30 at the time of rental for the truck and the dolly. I had to go to another uhaul location, also in Golden (15500 W Colfax – they were VERY helpful and professional) and had to rent the pads separately from them under a separate contract for $41.80.
Peter L