Lot man did nothing watched me unhook barely spoke English. Repeated himself trying. Give him credit with help.
RAYMOND JASON M.- Michigan MI
- Grand Rapids
- 49505
Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage at Plainfield Ave
(N Of I-96)
Services dans cet établissement :
Pour nous contacter
3451 PlainfieldGrand Rapids, MI 49505
(N Of I-96)
Services dans cet établissement :
Heures
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Grand Rapids, MI 49505
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Answer the phone in a timely basis
Craig M.- Rating:
- 4.0
Excellent customer service. Crystal gave us directions that really helped.
Ellen D.- Rating:
- 5.0
Chrystal is extremely professional and helpful!
Can H.- Rating:
- 5.0
No improvement. Everyone polite. Easy, affordable, convenient, very good service.
Nancy C.- Rating:
- 5.0
Equipment is always readily available.
William P.- Rating:
- 2.0
I just completed my second rental there in the last 6 weeks. Both times it seems the only person ever working is the female manager. Looks like she does everything. Which i think causes a lot of sitting around waiting for the customer. This last trip I was less than an 1/8 of a tank away from filling to where I received the truck. Cost me $30. Absolute BS. I get truck at 1/4 of a tank so I have to fill up immediately and then again before I drop off. I drove less than 50 miles... going in today to talk to the gal. If nothing is changed this will be my last Uhaul rental and will not recommend...not to mention waiting in line for 20 minutes when I returned vehicle and finally just leaving because this location doesn't care to staff properly.
Joseph P.- Rating:
- 5.0
The staff was super friendly and helpful! I will use this location again, and recommend family and friends.
Heathermarie J.- Rating:
- 4.0
At pick up there was one person working. She was most helpful and knowledgeable but early mornings are a heavy time and it appeared she could have used help to handle the number of pick ups.
ROBERT BRIAN C.- Rating:
- 5.0
The employee was wonderful. When we dropped off, he was dealing with a very disgruntled customer (4 in the family) and he stayed so calm and patient. He did a great job.
Scott L.- Rating:
- 5.0
Everyone was friendly and very helpful especially the lady who helped me. Thanks so much!
Jaclyn E.- Rating:
- 5.0
Great service!
mike B.- Rating:
- 5.0
Manager Crystal Spencer was extremely helpful, very competent, and a pleasure to work with.
David T.- Rating:
- 5.0
I can always depend on this uhaul location to give outstanding service. The equipment needed is always ready and available.
William P.- Rating:
- 5.0
Everyone is amazing there and help me regularly!!
Julie S.- Rating:
- 3.0
I need somebody to contact me. It look like I was charged $14 for gas but I had just filled it up to the level that was required which was 1/4 of a tank the person who checked it and did not mention that I was under on the gas
Adam J.- Rating:
- 5.0
The woman that helped me was awesume. super helpful and got me in and out quickly. I will use this location again for sure!
SAMUELARTHUR S.- Rating:
- 1.0
Told me I owed 115.00 I don't believe that I feel I was robbed
NAOMI MARIE S.- Rating:
- 5.0
The women working was great, pleasant and got me in and out. However, I returned the trailer after hours. The web site wouldn't acknowledge my my account, when it finally did it stated I had no recent or existing reservations. I called the 800 numbers waited on hold for 45 minutes so finally left the store. When I got home, another 20 minutes, a women finally answered. She was very nice, took a minute, sent me a link and I checked out. After a long day this was terrible
Bruce N.- Rating:
- 4.0
Love this Uhaul. They are easy to work with, are on top of things and are efficient. Works great for our business. Thank you!
Kyle W.- Rating:
- 5.0
Fast service with pick up and drop off
Bradley D.- Rating:
- 2.0
The tires were so bad on my rental truck, I could not drive through the snow. There was no traction, and I had to pay a tow truck to get me out of a short driveway, which caused a two hour delay in my moving plans. I was told afterward about a five dollar tow option I should have been offered (but was never offered). Very unhappy that my $89 truck cost me $240 due to very bald tires.
Thomas S.- Rating:
- 5.0
Glad to be able to pick up close on less than 24 hr notice
Christopher R.- Rating:
- 4.0
There was only 1 person working when we were there to pick up the trailer and she had to clear snow from everything. She was very pleasant and easy to work with.
Mark S.- Rating:
- 5.0
Fast, efficient, and effective...was in and out in no time and on the road to moving.
Justin M.