Moving Truck Rental in Grand Rapids, MI at U-Haul Moving & Storage at Plainfield Ave

5011 évaluations

3451 Plainfield   Grand Rapids, MI 49505
(N Of I-96)

(616) 364-7054

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(616) 364-7054

3451 Plainfield
Grand Rapids, MI 49505
(N Of I-96)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Location de camions

One-Way and In-Town Local Rentals in Grand Rapids, MI 49505

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

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Évaluations des clients

- Cote moyenne des clients

5011 évaluations

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Évaluation :
3

There was a water leak so it could of been quicker

Taylor D. 
Rating:
5.0

You have for a manager at this location one of the hardest working person I have seen. I believe her name is Chrystal.

James B. 
Rating:
5.0

Excellent service

Keith V. 
Rating:
2.0

you don't have enough staff i have rented a truck 3 times this year either u walk in and no one is around or there is one person working and half dozen customers are waiting.

Michaeldaniel F. 
Rating:
5.0

Nothing that was the easiest rental with the kindest customer service!!

Jason N. 
Rating:
3.0

Lower prices

Raymond R. 
Rating:
5.0

They were awesome. I didn't even have to enter the building when somebody asked if I needed help to get my car off in the trailer off. She took care of it and off I went with my truck and when I came back the guy waved me in right away and I got out he confirmed I was good to go I didn't have to go in the building again. That was awesome.

tamara M. 
Rating:
4.0

Greeat friendly serive. I showed up early, and was in a rush. They helped me get my truck checked in and processed my paper work to make sure my deposit was returned promptly. Great location and good service.

Eric T. 
Rating:
5.0

Your staff was very friendly and accommodating. They made my experience very smooth and without issue.

Leslie W. 
Rating:
5.0

The best

Jeffrey L. 
Rating:
5.0

Friendly staff. Super easy

Alex F. 
Rating:
5.0

The staff was very helpful. Our truck was ready to go and we were able to check out very quickly. The team did a great job educating us on the equipment. We moved from Grand Rapids to Florida with no issues along the way.

Michael A. 
Rating:
5.0

Absolutely nothing! Perfect rental experience

Seth H. 
Rating:
4.0

THE LADY WAS AWESOME WHEN WE PICKED UP THE TRUCK...BUT BRUN TERRIBLE CUSTOMER SERVICE HE WAS RUDE HE WAS VERY UNPROFESSIONAL ... THE LADY THAT HELPED US THAT MORNING HAD TO COME UP THERE AND HOOK UP OUR TOW DOLLY....SHE WAS A SWEETHEART... BUT HE WAS AWFUL AND WAS REALLY TRYING TO GET OVER ON US... THEN SAID HE DON'T HOOK UP TOW DOLLIES TO HE HAS TO CHARGE US TO HE DOESN'T KNOW HOW...THEN WE HAD TO WAIT 20 MINUTES FOR HER AND HAD BEEN MOVING ALL DAY AND STILL HAD A 4 HOUR DRIVE

Derrek K. 
Rating:
5.0

Everything was great thank you!

Samuel P. 
Rating:
5.0

All good. Brandon was attentive and checked me in right away. Thanks!

Peter T. 
Rating:
4.0

Your check after hour portal the first step is very confusing I could not go to the next step til I added a 0 on the end of the mileage. Other then that is was pretty easy.

Susan R. 
Rating:
5.0

I chose to do app pick up, but still had to go to the counter to get the key. If I had known that I would've just picked it up the regular way. I have done the app pickup before, and there was a little lock box that you were given the code to once everything was approved. This is how I thought it would be this time too.

Taylor V. 
Rating:
5.0

Krystal, Braun and the other staff were terrific.

Steven H. 
Rating:
4.0

Make sure the customer receives the equipment they ordered or ask before they leave.

Jennifer M. 
Rating:
5.0

Best Uhaul location I have ever used

james R. 
Rating:
3.0

I rented a dolly but it was never put in truck. I was charged but never got the dolly.

Alicia B. 
Rating:
5.0

Crystal knows what she's doing & is very friendly & efficient.

Elizabethannette M. 
Rating:
5.0

Rep named Braun was great. Very courteous and professional.

MIKE F. 
Rating:
2.0

As I stood and waited at the counter having given my last name to look up my reservation the attendant makes a phone call that begins with “hi this is ___ at uhaul, are you planning to bring the trailer back today”. They didn't know the trailer I had reserved wasn't there and they hadn't notified me that it was possible it wouldn't be available. Luckily the gentleman who had rented the trailer before me was only 5 minutes away from the uhaul location and brought it back when told he would get a late fee. I was very disappointed and ended up getting my trailer almost a full hour after my scheduled time. When it came time to attach the trailer to my vehicle there was at first no one to be found. As my husband and I began connecting it our selves assuming that was what we're supposed to do, an attendant came over with another gentleman who obviously didn't work for uhaul (dressed in camp under armed shirt and cargo pants with no name tag) and the two of them took over. I don't know who the other guy was or why he was helping attach the trailer to my truck. Upon returning the trailer I entered the return equipment line then went inside to do the paperwork. I was asked to bring my trailer around to the back and I told the attendant that while I'm very comfortable driving the trailer I'm much less so with backing up and parking it. An attendant said he'd park it for me so we got back in my truck and he began to park it where he wanted it. Unfortunately he must not have actually looked at the space he was going because he tried to put the trailer in a parking space that already had a trailer in it. Thankfully we didn't hit it before he noticed. There was a different couple trying to take a trailer two spots down and the attendant got out of my truck to help them. Asking me to instead pull the trailer to the far back dirt lot area and park it back there. As I said, I'm much less comfortable with parking than pulling, but I did as he asked and took the trailer to the far back where a different attendant ended up coaching me (with many tries) to get it in a general area that they wanted it. Overall a less than ideal experience and I will likely never use this location again. Although the people were friendly there we're just too many things that went a little bit wrong.

Sarah M. 
No reviews have been submitted for this location.

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