Truck had an empty soda can in the cupholder and a used face mask on the drivers side floor. Only drove the truck 18-20 miles and the engine temperature gauge maxed out and the overheating notice came on. I was able to complete my use without service, but it was stressful. Employees at the store were very helpful, no issues at all with the location or employees I interacted with, my issues were with the actual equipment.SHAWN B.
Trailer Rental & Towing in Greenville, RI at Rockys Ace Hardware
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Greenville, RI 02828
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Thx for a great product ðŸ‘THOMAS G.
SERVICE WAS GREAT. EQUIPMENT WAS GREAT. WILL RENT FROM THERE AGAIN!GERALD L.
Ensure that requested items (ie blankets) are available at the site someone is directed to. I had requested a different location and had to travel 20 min to this location and they did not have the extra items I requested.Bridget T.
The customer service was good and no issues with the truck at all. It was a positive experience, however the inside of the cargo area had not been swept out. ThanksRODERICK K.
My only issue was there was a disposable mask left in the glove box from previous rental. I just really hope during this pandemic the van was truly sanitized?JENNIFER G.
Truck was dirty inside. During a pandemic this was extremely concerning. They also charged me for gas when i put gas back up to the line it was at in the vehicle before returning. Messaged the customer help email and still no response.CHELSEA K.
First time rental user. My Uhaul made moving less horrible! Nice modern truck in great condition. Thumbs up.DANIEL G.
No blankets/pads We paid for 5Thomas S.
Charge less for mileage. 99 cents is ridiculous.nancy F.
Tell me if I don't return it at the same tank level I'm charged a CRAZY amount. It went from 7/8 to 3/4 and I was charged $14. Insane I would have put $2 of gas in and been fineAnthony K.
Nothing to improve!! Everything was great!patricia D.
Cab was so odiferous when we picked it up it made my wife feel sick. Only by leaving windows open the entire time we had it made sitting in cab tolerable. Otherwise the van was ok, tire pressure light apparently a malfunction the shop knew about.James D.
The staff at Rocky's Ace is always helpful. I'm 100% satisfied.jay F.
Great overall experience Thank Youanthony C.
Was very convenient and easy experiencepeggy P.
Great service! Truck was clean and in great conditionCatherine R.
Friendly customer service. Very accomodating to all my questions. 5 stars.Mirko B.
My rental from this location was flawless.....I don't think they could have done anything more, unless the drove the Truck for me! TY Rocky's in Greenville, RISteven A.
We didn't have any problems, but our van did say that it was time for an oil change.Gina S.
My bill was incorrect, I was charged for gasoline when in fact I filled it to slightly above the level at which I rented it. In talks now with a â€œresolution specialistâ€œ to resolve. Used them before with no problems though.ANTHONY A.
Fix your digital tools. You have obvious app bad online website challenges.John R.
Instructions regarding location of key.Michael B.
Took 1 1/2 hours to get the truck once I got to ace hardware.Girl inside could not hurt been any less accomadatingpatrick S.
The online pickup took forever to the point where I had to go into the store and ask for the keys which they couldn't find. They had to make several calls to get my reservation switched to another truck and make sure that there weren't any padlocks on the back gate which they didn't know the combinations for. When I got into the truck it was only 9/16 of a tank full of gas which I took a picture of and went back in to let them know. They said no problem and it's in the paperwork. My schedule pickup was at 9 and I ended up leaving around 9:30. Upon returning the vehicle and having it inspected there was a $35 charge for fuel. I had gotten fuel and filled it back to 3/4 full before dropping it off. When I asked about the charge and explained that had taken a picture and showed it this morning they had to make yet another call. The clerk said she didn't know how to change the mistake and Manny at UHAUL told them that I would be reimbursed the fuel amount and I am waiting in confirmation of that. I will be calling his number in the AM.John K.