The location is not easy to locate - there is a "Uhaul" box on a door, but the only reason I located the office was a couple in their car by the Uhaul box told me I had to go across the street to the impound lot for a towing company. There was a guy in a pickup in the yard, he told me I had to walk around to front of the house and knock on window. I did. Nothing. I walked around, knocked on other windows...finally someone answered. He told me to come thru the yard and into building (same yard I was told to leave). I followed him into a dimly lit window, incredible odor and a litter box (probably for rodent control - the place was really filthy, so believe they had a cat to help with pest control). It took him over 25 minutes, and he had to keep typing "Payment device not hooked up". Finally, he took me out, offered to hook up the trailer. I left the facility...less than a mile away, the trailer came off the hitch and went under my car. Took 20 minutes of me on a busy street for someone from shop to come 3/4 of a mile.
linda b
Volusia County Collision
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Holly Hill, FL 32117
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Worst area ever
Ruben GWorst experience ever! The people that run that location are rude and not very helpful. They don’t even have an office to go into, you have to wait outside for someone to help you.
ronnie oI will never rent from this location again. The very disgusting guy was rude yelled at me and chased us as we drove away. The area is very bad no lighting and in a neighborhood with high crime and drug dealing. My son and I felt unsafe! I called and filed a report about this location as well!
Edith JThe employee helped me when the app wouldn't take a photo so that I could use the online check in.
Allison B