Employees made racist comments to my husband who is white. He stated â€œyou know how the blacks are, in gangs and shitâ€. I find it incredibly rude and unprofessional. He also said they're regularly getting people trying to rob them. He also pulled a baseball bat on my husband, saying â€œthis is what I use when they try to rob meâ€. We found that to be a threat, and we will absolutely not be going back to this location. This was overall an incredibly unprofessional place.chance R.
Trailer Rental & Towing in Honolulu, HI at Storkeeper Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Honolulu, HI 96814
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 5h pm
- Sam : 9h am à 5h pm
- Dim : 9h am à 4h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Honolulu, HI 96814
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The location is in a pretty dodgy neighborhood.Seth Q.
Excellent customer service, Sam was very helpful and give me excellent customer service. Highly recommended.Hazim E.
Awesome first time experience.Jenifer C.
This is my third or fourth time coming here and the service is always very friendly and nice.Marcos C.
helpful friendly staff. made renting easy.william T.
Was dirty inside and outjacqueline M.
lower pricingGARY W.
Samuel was friendly, courteous, and efficient.Ross M.
Friendly staff!Joseph B.
Clean the vehicles inside.Ty N.
Very friendly and quick service.Thomas M.
The location is in a shady area and somewhat awkward, and some directions on the website would help. That being said, the location is VERY central and accessible, the inside of the facility was clean, and the guy I worked with was very nice, professional, and efficient. The truck was dirty on the outside, sandy on the inside and I get the feeling that it's always in that condition. I would rent there again, but I wouldn't seek out the location if there were multiple options.Timothy P.
There was a mixup when I arrived and even though I rented a van I was given a pickup and told that's all that was available. I was then called after renting the truck and told to come back and get the van.Joel G.
Great experience with staff receiving my equipment and returning.. Everyone was so friendly and helpful to all my needs.. Will definitely return to this location... Thank youSuvin V.
The gentleman who helped us get the truck was ever so helpful friendly and sweet Thank youDidar D.
Have trucks that do not have holes in the roof during rainDanny N.
I don't remember her name, but she was working the morning shift and she was SO helpful and wonderful!!Taryn D.
I have an open claim regarding the gas tank being only half filled when I got the van. I told the staff this and the staff told me to bring the van back with a half filled tank of gas. I did this but was charged for 17+ gallons of gas.Kerry K.
Truck and windshield covered in bird poop! Filthy dirty and unsanitary! Agent refused to wash it saying "I don't have a hose"? Muffler broken; change oil light stays on full time. Unacceptable and unprofessional. Will not return there again.DARRELL W.
Great experience, staff was very helpful.Matthew J.
There was a homeless who left eaten food and defecated behind and beside where the truck was parked. It is not a safe or pleasant location to go for a truck rental without a proper company.Min W.
Stalls were a little tight to fit large vehicles. Could use more signage on the street to show where to pick up the vehicles.Rosemarie R.
This location had the dirtiest and most broken down truck I have ever used and they also forgot to put the dolly in the truck. But, the customer service is great here. I appreciated the manager who made it easy and quick to get my refund for the dolly and cleaning fee.Tiffany V.
Very good service!JooHyun P.