Nothing. Keep up the great work you do.BRUCE G.
Trailer Rental & Towing in Houma, LA at U-Haul Moving & Storage of Houma
Pour nous contacter
Houma, LA 70364
(Corner of West Park Ave and Monarch Drive)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Houma, LA 70364
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything is on time and great no need to fix what is not broken.Robert S.
Website not clear on availability of storage units. Units that were indicated as available on the website were not, despite prior reservation, once there.Joshua A.
The women at Uhaul are not trained whatsoever. One of them told me it was ok to drop the truck off in the morning and she would charge me for an additional day. My card was charged for an additional day. Then 7 am the next morning another girl calls me demanding I return it right now because they rented it out to someone else. I returned it with a little less gas than I got it with due to her making it a big issue if the truck wasn't there. Then she tried to charge me $97 for gas. It doesn't take $97 to fill the truck up, and it was well over half. I will never ever rent from this location again.TARRINEA T.
Not a hole lotROGER S.
Was told I could get a 26' truck for two days, had to settle for a 20' for only one day, had to bring truck back next day and rent another truck. Very unorganizedMark C.
Getting charged 20 to return a truck after hours is ridiculous.the link to check it in won't even let you enter the mileage so you can not proceed.ROBERT W.
Very good service on pickup and drop off.Arden H.
Everything was excellent from the lady who checked me in thank you for the excellent serviceDavid F.
The only problem I had was upon return of the U Haul, I had problems with the online return. The site wouldn't read my location and when i called customer service I was on the phone on hold for quite some time and still got no help.REGINA H.
The representative I was with had a very bad attitude.DAWN D.
Our experience was greatDennie A.
Great customer service. I was on my lunch break and they did a great job to get me out in a timely manner. They also made sure the trailer was hooked up correctly and made sure all the lights worked before I pulled away. The staff was very friendly and well knowledge as to everything I have asked.CHRIS P.
When I returned my trailer. I was told by the girl inside that I would have to wait for the guy to come bring the trailer in and check for damages. As she could not help me it wasn't her job. I waited 20 minutes for the guy to come help me and there was no one else there. He stated he was in the bathroom. I called to speak with the manager on this and she said that they were probably busy and that I needed to have patience.Richard N.
Manager should be firedKRISTOFOR R.
great job , i recommend this place in houmaCHRISTOPHER P.
The website was not working so I could not upload pictures. I took pictures with my phone at the location. Gas tank on half full as they told me I had to bring it back. I was charged for additional fueling which you can clearly see the pictures were different from 8 pm from when she went to the truck to take pictures. I was charged for fuel. I paid foe fuel and I barley took the truck 10 miles. I went there calmly to talk to them and of course they said I was lying. I had pictures after the truck was parked in the parking lot. She told me the pictures were no good because they were not uploaded to the site and the site was not working, therefore I could not upload picturesALEKA F.
Staff was quick and very helpful.John C.
Great serviceAlan H.
Fire the whole incompetent staff including the woman that is the franchise owner. Three times they did not have my truck/trailer ready for me, did not know when they would have, did nothing to rectify situation leaving me to change movers' plans twice and arrive at destination - which they gave me wrong destination - one day late. I will never use UHaul from this location again. Personnel were two young kids/teenagers/20's who didn't even have courtesy to acknowledge my questions or respond to me - just left me sitting there thinking they were working on a situation when in reality guy was playing on his phone. Told me by phone that they were extremely busy so I went to office and he was playing on phoneOLIVIA M.
Show some kind of consideration and appreciation towards customers instead of taking advantage of them.Curtis L.
Very unorganized and not professionalColby V.
Get more helpPAIJE H.
We went in on the day our reservation was scheduled, after using the online check-in, only to go through the whole process to be told that the truck they had should not be in service and they had no other vehicles to offer. They offered to switch our reservation to the next day for a larger truck at the same price. Even though it completely messed up our plans, we agreed because there was no other option. We went there the next morning at 9am when they open and there was a line of people outside. At 9:10 one of the other customers got in touch with the owner and was told that her employees did not show up to open the office but that she would be coming in. At 9:35 an employee finally arrived. We drove away with a truck at 10:20. The owner never arrived while we were there, just a single employee to handle the long line of customers. People make reservations because they need the vehicle on a certain day to work around work schedules or specific move days, others won't be as flexible as we were. When we were there the day before one of the employees kept talking about how she wasn't even supposed to be there that day and didn't know who was supposed to be there. It was pretty apparent that this facility is not being run properly on the administrative side. Will definitely warn others who might consider this location.Patrick K.
Your personnel were mostly inexperienced and knew very little about accessories for pulling a trailer based on the vehicle pulling it. Otherwise we got what we needed from other locations.CHARLES W.