We went in on the day our reservation was scheduled, after using the online check-in, only to go through the whole process to be told that the truck they had should not be in service and they had no other vehicles to offer. They offered to switch our reservation to the next day for a larger truck at the same price. Even though it completely messed up our plans, we agreed because there was no other option. We went there the next morning at 9am when they open and there was a line of people outside. At 9:10 one of the other customers got in touch with the owner and was told that her employees did not show up to open the office but that she would be coming in. At 9:35 an employee finally arrived. We drove away with a truck at 10:20. The owner never arrived while we were there, just a single employee to handle the long line of customers. People make reservations because they need the vehicle on a certain day to work around work schedules or specific move days, others won't be as flexible as we were. When we were there the day before one of the employees kept talking about how she wasn't even supposed to be there that day and didn't know who was supposed to be there. It was pretty apparent that this facility is not being run properly on the administrative side. Will definitely warn others who might consider this location.
Location de camion de déménagement à Houma, LA chez U-Haul Moving & Storage of Houma
Déménagement en provenance/direction de Houma, LA 70364? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au U-Haul Moving & Storage of Houma. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez U-Haul Moving & Storage of Houma
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Houma, LA.
Location de fourgonnettes et de camionnettes à Houma, LA
Les fourgonnettes et camionnettes de location U-Haul de Houma, LA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Houma, LA 70364. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Your personnel were mostly inexperienced and knew very little about accessories for pulling a trailer based on the vehicle pulling it. Otherwise we got what we needed from other locations.
Don't screw your customers over especially the ones that have been renting over a year from you. Anything to make a buck
Too much time was wasted on emails which was duplicative of what I did in the store when I rented the trailer. Then received two phone calls about same thing. Very annoying. Had a 24 hour rental and person I picked up from on a Friday morning at 1045 told me to return by 1100 Saturday, which is what we discussed and what I planned on doing.!Got two phone calls shortly after 1000 Saturday wondering where I was and when I would be back?! Very annoying again. Seems to be a lack of communication between the folks working there. All in all good product and inexpensive. But greater communication between the different employees and explanation to me, the customer would be helpful.
Customer service was terrible and not friendly. Gave us a deadline to return vehicle when an extension was needed. Was originally told we could only rent a uhaul for moving for 6 hours. How does uhaul expect a family to move contents into a vehicle, travel to location, then unload contents. Very disappointing, especially since there is already enough stress with relocating in general. Will not recommend.
Wonderful customer service. They even hooked the trailer up for us and checked all lighting systems before we left the lot.
The uhaul had no air conditioning, & it blew hot air the whole time. Other than the AC, everything else was fine
When a customer is paying wt debit card and a deposit is withheld, expect to wait on your refund after it was taken out immediately you have to wait up to a week for deposit refund
Stop lieing When a customer asked what is the full balance due and the uhaul person says a price amount , if they have the protection plan included they should tell them all inclusive , some people might not have the extra money , for surprise charges, if you give them the proper rate , they can plan better and know what they can afford.
I ordered a 24 hour rental via the website, a handtruck, and a furniture dolly. When I arrived to pick up my truck, the attendant said I could not have the vehicle for 24 hours, only 12-14 hours. Fine. At 4pm, I was rudely contacted by someone at the location demanding that I return the vehicle as my rental period was only until 3pm, which was only 8 hours from when I rented the truck. The location did not have furniture dollies available, squabbled with me over the terminology of the â€œutility dollyâ€ because I said handtruck. It took 30 minutes to remove the charge for the dolly I never received. Lots of misinformation and poor customer service. The truck had cigarette butts in the ashtray and stunk.
Very easy drop-off procedures. Great overall experience
The whole reason for reservations is to have that item ready for pick up. I made a reservation a week in advance. It too 1 hour and 45 minutes to get paper work done and a trailer hooked up to my vehicle. When I arrived home I noticed I had the wrong trailer. Had to go back and spend another hour getting the correct trailer. Never plan on using Uhaul again. Trey unorganized organization.
I used the website and was first sent to a flea market that doubles as uhaul rental. They did not meet me at my appointment, no one seemed to be working. I found the truck unlocked and open, but no keys. Called Uhaul and was sent to the location I then used. Should have been sent there to start with.
Very polite manager.
My customer care associate was wonderful. I hate that I forgot his name, but he was very helpful and made sure I got my truck on time. he made the process seamless and remained professional and courteous throughout my visit. Because of him, I would definitely rent from uhaul again.
Very nice and clean
Very smooth drop-off. Again, everyone I met was helpful and truly professional and I was in and out of the location in a matter of minutes. Highly recommended.
The only problem I had was the tire pressure light stayed on even after they put air in the tires before I left.
They guy at the counter and the other working wasn't wearing mask and didn't seem to want to be there
Prompt and professional service. Was in and out in no time
My husband had to sweep the trailer out because it wasn't clean .But beyond that everything else was wonderful and everyone was a delight to deal with.
the 12x6 trailer needs a self contained jack. That's ridiculous to have to find a jack to use on it. There should be a back up camera to connect to the trailer. its not like you can edge the trailer a little here or there to connect it. We live in 2020. Rear camera's are a dime a dozen
The truck smelled like smoke and the windshield was so dirty it was distracting to drive. I also didn't have the time or energy to go about cleaning it. Seemed like the people at the store didn't care about social distancing or wearing masks either. So that was 'fun'. Wouldn't recommend.