I had called numerous times to let you know that I was going to need an extra day and the lines were messed up and I could never get through. Then I was trying to check in and could not download the pictures that I took to show that the trailer was in the same condition as I rented it. Checking it in after hours via online did not work very well for us.RUSSELL G.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of Downtown Houston
Pour nous contacter
Houston, TX 77002
(O/W Returns - Caroline St Entrance)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Houston, TX 77002
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Extremely Helpful staff at this location. The Truck was parked, clean, and ready to drive out,Kirk C.
I had excellent service at this location.WILLIAM S.
My experience was great! The new technology made it very easy to rent a truck. It took all of 10 minutes to complete the entire transaction. Thanks to the team for a great experience!PAMELA M.
I didn't find anything wrong. Your crew at this location is A+ in my book ðŸ˜ŠROSA D.
Customer service knowledge and attitude were top notch. Definitely exceeded my expectations especially for a downtown location. The staff was super friendly and were eager to help. The facility is new and has been very well maintained. They also spared no expense on security, I felt at ease storing my valuables in their location. Definitely give them five starsERIC D.
I hated the return process online. I had no cell service and couldn't get my location working. There was no way to get past the initial screen. Called and waited for customer service to pick up the phone; second agent was rude and simply had to wait for internet to work properly. She was able to guide me through the return begrudgingly, and teach me the location thing on my phone.CARL B.
Very good service and professionalism.SAM N.
Being that this was my first time renting a u-haul, I have nothing to compare this experience to, but I can say that from the initial phone call to picking up the vehicle was a rather smooth transaction. The cost seemed reasonable,except I think the mileage rate is a bit steep. All in all, I was pretty much pleased with the transaction.CHARLENE S.
The staff was great to deal with, especially Virgil Raines.ROSALVA R.
they gave us the wrong trailer but made the corrections to the account so we wouldn't be responsible when we turned in. great customer service.Nathanael G.
So smooth! Could not be happier with their service and help.CALEB B.
The bed of the truck was nasty and duty... someone should have washed it before I received it.ANDRE P.
The truck cabin had dog hair, I was given the truck with an empty tank, and the check engine and ABS lights came on right after the truck was loaded. Not completely detrimental, but really unpleasant.ANDREW L.
This location didn't make sure I had the dolly and blankets that I paid for in my truck. This caused a massive headache when I tried to return the truck because the return location thought I misplaced the dolly and blankets.Jacob L.
Every rental unit and experience that I have had at this location has been stellar. This business runs one of the tightest ships in Houston. If you are reading this review, do not hesitate to book your reservation, just do it!John B.
you did not email me my receipt as promised.JAN WILLEM A.
I already, stopped by at a Shell gas station in Riveroaks. I was gassing up to return the truck that I rented, and I gave her the gas station attendant, and owner information on how Uhaul works. It's a do - it - yourself moving, and storage company, with great employees with beautiful personalities. Thank you, Ms. Sheila D. DeGar (713) 518 - 9297SHELIA D.
Good and fast customer service!ARTURO GARCIA V.
Great location and workers. The U-Haul app itself needs some better work for the mobile check in.DONSON P.
Our rental required equipment was somehow overridden and the car carrier was not a transport but a dolly. We drove hundreds of. Mm Ile before being informed the transport was required.CHARLES H.
Friendly and helpfulMICHAEL S.
All was great and professional!MARIO G.
Excellent customer serviceCLINT D.
No. Todo perfecto. El seÃ±or que recibiÃ³ muy amable.JORGE P.