If you are in hurry .. thinks not the place to rent from also service is lame.AMANDA F.
Trailer Rental & Towing in Houston, TX at Community Self Storage III LP
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77007
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Houston, TX 77007
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Overall, the UHaul experience was really helpful for my move from Houston to Austin, but the pickup was not great. My UHaul was in a separate location from the other trucks, and didn't have the dolly or furniture pads I had requested. Drop off was fairly simple though!Nicholas S.
The lady that rented to me is the best!!!!! When you're by yourself and unsure, talking with the lady at your company and the confidence she exudes gives you confidence. She is great. Will be back and tell people to look for herTWANA D.
The best! Ease of rental and ease of return!!! The blonde lady ( Patty?) was such a pleasure to work! Highly recommend!HOLLI R.
the lady working the desk (I think her name was ingrid) was the most unpleasant person I have ever dealt with. It was as if I was annoying her that she actually had to work and help me. She should not be in customer serviceSEEREL M.
although the front door had the hours of 12 - 5, nobody was there at noon to assist me. I waited for 30 minutes and gave up.ROBERT C.
My contactless rental was not ready @ 8am like scheduled. And if you have renewed your license the paper renewal means nothing to Uhaul. But it's valid for anything else in the US, State, & Local communities. FUCKING JOKE!!Elisabeth G.
Professional courteous knowledgeable Thanks!Phillip W.
Professional, courteous and knowledgable, Thanks !!Phillip W.
The truck I was given was full of stuff. There were 2 queen-sized mattress sets, a dresser, and 3 or 4 doors inside. I had to make a second round trip back to the facility to get a different (empty) truck. The staff were very apologetic but it still wasted my time.DAVID HAYES JR G.
Excellent customer service.TOAN N.
The truck that I rented was old, and needed maintenance. However, it was clean and worked OK.REGINALDO C.
Such a smooth rental !! Great vehicle, low miles and super clean. Ladies in the office were super !KAY G.
I was racially profiled and met with hostile service. I wouldn't recommend this location. I will call corporate to have human services retrain employees. Poor service.DANIELLE J.
Nothing everything was absolutely wonderful the lady was very niceCAROLYN M.
Truck was not ready when I got to the location. There was not enough personal, only one lady thats was very busy at the moment. There were not blankets available that I had requested.Juan C.
The staff there are efficient and friendly. I'll be back to this location. Thanks.Wayne H.
CUSTOMER SERVICE WAS AWFUL! Elder lady was on the phone the whole time I was trying to return the van, instructed me to download the app and return the vehicle through there while others they were just tossing the van keys to her. Wanted to rent me the van for only two hours, had extra restrictions that were not imposed in other customers of calling two contacts on the spot (one customer walked in after me and he was only asked to provide a phone with no calling requirements). No greetings in or out just terrible. Elder lady claims her name is Patty.JORGE D.
When I arrived, the cargo van I had reserved had already been rented to another customer earlier that day. There was another cargo van available, but it took two employees about 45 minutes to switch me over from the van they rented out to someone else to a new one. The van was not clean on the inside, but there were signs all over the store telling me that if I didn't sweep out the van before returning, I would be charged. I would not recommend this location again.Aaron U.
Need 26' trucks at location.Darin H.
Truck was unsafe and improperly maintained and staff was extremely unhelpful and rude concerning the matter.Jason C.
Both Patty and Keshia were exceptionally helpful. Your on site check-in procedures are cumbersome if not impractical. The requirement to have your team personally engage with two of my contacts came as quite a shock, especially since this was not mentioned in my online pre-registration. How do people who are new to town--with no local contacts--meet this requirement? And what if my contacts had not been readily available? Also your exterior signage at this location lacks drama. The "COMMUNITY" sign overpowers the modest U-Haul signage. Hard to see and discern from the street. If it weren't for the branded trucks parked under the driveway, I would have driven right by. And I'm a native Houstonian.DOUGLAS H.
The online app was an absolute disaster, I do not know why you cannot check people in by customer service at the location - to be fair she was helpful in helping me through the app, but it toke 1 hour 20 minutes to check in! The return was not great using the app also...trying to park at this location on return is hard also, very tight and a safety issue, fortunately the same lady let me park in front of the store.Adrian C.
The staff was friendly and helpful.DAVID C.
Once I got past all the questions and pictures required for using the App, it is really a pretty good process for a contactless process. Now that I understand it, I will use it again. The trucks are good and clean too.Mark S.