I did pre-checkin so I didn't need to wait, but there was only 1 or 2 employees there at a time and a LONG line. I felt back for them!! Also I am waiting on a refund for the miles we did not use on our truck rental. We over estimate about 10 miles and were charged for the 10 we did not drive.Natalie H.
Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage at NRG Stadium
Pour nous contacter
Houston, TX 77025
(South of 610)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
One-Way and In-Town Local Rentals in Houston, TX 77025
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Not much wrong with the location. Location is good. The staff was solid. But, the marketing is what will allow me to give Hertz and Enterprise the business next time. The $19.95 per day marketing ploy led me to UHaul cargo van rental over Hertz. But, after mileage and insurance the $73 I paid UHaul was a far cry from $19.95. --and if I just went with Hertz/Enterprise charging $50 from the beginning...I may have saved $10-$20 dollars. I'll remember that for next time.eric D.
Customer service was extremely short-handed. Super friendly staff and helpful. However having to wait 1 hour or longer for service is unacceptable for any business.CUAUHTEMOC T.
Rented many trailers from this location and always goes smoothly.BENJAMIN L.
Excellent greeting and customer experience.Bill M.
All of the staff were professional and well informed. It was three guys with Ashton being my salesperson. He was excellent. Then the other two gentlemen were very helpful on the day I picked up my truck as well as when I called. My move was somewhat stressful but not my experience with U-Haul. It was great! Thank you.LINDIWE J.
You guys was greatDORLICA M.
Amanda is thoroughly professional, knowledgeable and very personable.Samuel G.
If rental trailer is having issues to be operable, clerks should offer other solutions or other trailer so it won't slow delay customer schedule.NATHAN T.
Doesn't need any improvements!ELAINE C.
The waiting time was not great. I booked the pickup for 9am but with other customers, an unexpected verification call (why?) and inspecting the car I was able to leave at 9:38am. This wasn't great at all.Thomas F.
It took forever to check out. I was expected to give a reference and a phone number and they had to confirm they knew me. Like who does that. I never have to do that with renting a car.. I was charged a full extra day with being a few hours late on the return.Douglas M.
The trailer was clean. However the right turn signal did not work.John D.
I had rented the U-Haul an it broke down on the side of the freeway I stayed on the ide of the road for 4 1/2 hours then when they finally fixed it an I got it home it started running hot again I had to call a tow truck an get it towed am still was chargedMICHEAL E.
Very helpful staffMALCOLM CHARLES S.
Jerold was very professional and quick.ALI H.
DID NOT LIKE THAT HE HAD TO CALL AN EMERGENCY CONTACT IN ORDER FOR ME TO RENT THE TRAILER. HE WOULD NOT LET ME RENT UNTIL SOMEONE ANSWERD THE PHONE. I RENT ALL THE TIME NEVER HAD U HAUL DO THAT. THEY SHOULD PUT UP RULES BECAUSE I FELT IT WAS UNCALLED FOR.Roberta J.
Worse customer service. Waited in line for over an hour. Staff kept talking to themselves about personal non work related items. Made me late to meet my movers. One staff member (new hire) went to his backpack opened a bag a chips and began to eat them. This place is a joke.TISHA R.
Great serviceJames K.
Just try it! ðŸ‘ðŸ¾oscar B.
Went above and beyond.Candace K.
The line both to pick up and drop off took a crazy amount of time. There was only two people in front of me but took half hour. Take a page out of McDonalds play book and figure out how to significantly speed things up!TIMOTHY C.
Courteous staffs, fast and easy re-scheduling. The check out and check in process is very smooth and straight forward. I am very pleased.Tuyet H.
Amanda was awesome.Randy B.
I originally made a reservation with the Meyerland location..... I was contacted an hour before pick up that they didn't have the unit available. Very inconvenient, made me late for appointment.palmia M.