Not leave people stuck on the side of the road for hours on hold trying to get road side assistance then get through to wait 3 more hours for help to arrive Get a resolution team for problems and only put safe vehicles on the road meaning All trucks and equipment should be inspected before each rental!!!!!
FATIMA S.Trailer Rental & Towing in Houston, TX at U-Haul Moving & Storage of Willowbrook
9411 FM 1960 W
Houston,
TX
77070
Services dans cet établissement :
Pour nous contacter
9411 FM 1960 WHouston, TX 77070
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
One-Way and In-Town Local Rentals in Houston, TX 77070
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Attaches de remorque
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Propane
Propane service delivered straight to your door!
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
- Rating:
- 4.0
There are FAR TOO MANY nails, screws, etc. that could cause flats on the property where customers drive. AT LEAST WEEKLY a magnet should be used to go over the entire area. This is especially an issue where customers are directed to pull up to return rented trucks or trailers.
John S.- Rating:
- 3.0
The young man stated he had an headache well he moved so slowly I was frustrated. I understand that's beyond his control but I mention to the manager that she should have sent him home she argued it's hot we been working in the hot 13 hours. Sounds to me she need more help to rotate out the time and people
MIRACLE J.- Rating:
- 5.0
They were fast and friendly!!.
ANDRE B.- Rating:
- 1.0
Front desk guy has no manners. Seems like he doesn't want to be a work. Truck return instructions are vague and nonexistent. Found kitchen roach in the truck before I put my belongings in it and it made its way into my new apartment. I tried to kill it when I first saw it but the bottom lining to the truck made for a great escape. Would not come back to this location.
JENNIFER C.- Rating:
- 5.0
I was a new customer but the returning of vehicle was not cleared at the time of rental. When I was returning the vehicle another customer helped to return using the smart phone application process.
Najam K.- Rating:
- 4.0
I was told a final return receipt was sent via my personal email. I haven't received anything yet.
MICHAEL MASSOUD A.- Rating:
- 5.0
The A/C doesn't work.
PEDRO N.- Rating:
- 5.0
Very efficient and knowledgeable about process Helpful information about driving with a traler
JOHNNIE H.- Rating:
- 5.0
The return website is horrible .it need to be a easier way
TRAEVIS A.- Rating:
- 5.0
Everything was great!
JAMES B.- Rating:
- 5.0
I found it hard to use the check-in app off of my phone.
CLARE M.- Rating:
- 4.0
Checking out the equipment was great. Everyone, during checkout was respectful and made sure I was good to go with the trailer. The problem I had was checking in the trailer. It was understaffed, so it took longer to check it in. The employees their looked like they didn't want to be there. But, I would rent from that location again. So, be more attentive to the customer at checking and you'll be on top.
RAYMOND B.- Rating:
- 5.0
Good agent
KENNETH C.- Rating:
- 5.0
Smooth operation at thi location!
Phyllis D.- Rating:
- 3.0
Took a while to give someone but other than that… helpful.
BRYAN H.- Rating:
- 3.0
Yes
Tammy N.- Rating:
- 3.0
It was hot in the building. Waited a long time to be helped.
KENNETH Y.- Rating:
- 1.0
Have the vehicle that was reserved at the location. When you call to confirm the reservation make sure you know the location has the vehicle. I was sent to 4 locations because uhaul messed up my reservation. They said there was a truck each time and their wasn't.
KYLE DOUGLAS D.- Rating:
- 2.0
Got overcharged for a dolly for 3 days that I never got, she only credited 1 day. Clifford is a liar.
CHRISTINA S.- Rating:
- 3.0
Have the sizing of the trailers correct. When I rent a 4x7 I expect it to be that size. Not something smaller where I can't fit what I'm picking up. Trailer measured 3.5'x6.75'.
GAVIN D.- Rating:
- 4.0
Brakes did not work well in the vehicle.
KRYSTAL W.- Rating:
- 4.0
Letecia was very efficient and helpful when checking me in. She quickly retrieved my reservation and thoroughly explained the contract to me. Very very helpful.
WALTER H.- Rating:
- 1.0
staff no help in learning to adjust truck to drive, no direct instructions on returning after hours, upon returning truck at 7:30 PM - no signs, no barcodes, no key drop-box; had to lock keys in truck ultimately after attempting to get help from staff on site & by phone. Other customers experiencing same issues - HORRIBLE.
Vicki S.- Rating:
- 5.0
Everything is ok
Filipe T.