Excellent service à la clientèle
LUIS E.
Trailer Rental & Towing in Houston, TX at Moon Mart
(Concessionnaire U-Haul dans le voisinage)
522 E Little York Rd
Houston,
TX
77076
Services dans cet établissement :
Pour nous contacter
522 E Little York RdHouston, TX 77076
Services dans cet établissement :
Heures
- Lun au sam : 7h30 am à 11h30 pm
- habla español
One-Way and In-Town Local Rentals in Houston, TX 77076
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Conteneurs U-Box®
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
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- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 2.0
Staff not knowledgeable, equipment parked in muddy field, several calls to customer service to resolve a billing issue (each call I was on hold for 15-20 min). The whole expsucked!
ERICH LANG R.- Rating:
- 5.0
Quick and easy to pick up the trailer, open 24 hours so makes pick up and drop off flexible.
Michael M.- Rating:
- 1.0
You need to visit and ask local how equipment is returned. That is all I will say.
EUGENIO E.- Rating:
- 5.0
great service in and out
arsala R.- Rating:
- 1.0
Make it look like a legit business
Lance Paul V.- Rating:
- 5.0
Excellent customer service
Carlos R.- Rating:
- 3.0
The place was hard to find. Your agent was less than friendly. Will not be going to that location again.
Francis G.- Rating:
- 5.0
Excellent
Carlos R.- Rating:
- 5.0
Excellent service
Carlos R.- Rating:
- 4.0
The young man was very helpful, Thanks
MARCO S.- Rating:
- 3.0
Customer service was horrible. My location was changed from a Uhaul place to a gas station. The location knew nothing about the Uhaul and the trailer. I asked to be provided with a refund for the trailer because I was not told that I would have to put it on myself. The guy in the gas station just gave me the keys and told me I had to do the rest on my own and when it was attached that he needed to take pictures. I asked for a refund and it still has not been processed. The overall experience was terrible.
Tiffany T.- Rating:
- 5.0
Excellent customer service always come back to this location
Carlos R.- Rating:
- 1.0
I â° experience ever! My pick up location was at a convenience store and he had to stop every time a customer came in. He initially couldn't find my reservation. I had to go behind the counter and help him find my reservation. I asked him if he truck was actually full of gas, he said that he didn't know. I was supposed to get a trailer for my vehicle. When I asked for help with hooking it to the truck, he hold me that he didn't know how. I tried to do it myself, but couldn't. I ended up canceling the trailer for that reason. He canceled the trailer, but didn't do a new contract. Most horrible experience that I have ever had with renting from Uhaul. He needs additional training. Please don't subject your customer to this type of service.
CATHERINE L.- Rating:
- 2.0
Location was a mess. Odometer reading on the Uhaul was incorrect. 6mins into driving off the lot, transmission light came on. Uhaul didnt go more than 30mph. Clerk at drop off was demanding of over fueling the truck. Worst experience and lesson learned on taking pics of gauges before and after. Never again.
Fallon D.- Rating:
- 5.0
They are friendly and clean every time im in need of a uhaul thats my place to go
Gerardo H.- Rating:
- 5.0
The pick up location was great and did all they could to get me set up with at least something I could use. The bad experience came from the 1800 uhaul themselves but that's another review. All in all Moon Mart is a 5 star location
Steven A.- Rating:
- 5.0
In and out no issues whatsoever definitely recommend to all
Jose B.- Rating:
- 3.0
No way to drop off the keys like other locations
WILSON C.- Rating:
- 2.0
My husband was there to pick up the trailer at 7 am. The location is supposed to be open at 7 am for pick up. There was nobody there. He called the number over and over and over until someone answered. The gentleman acted like someone would get there when they get there. There was no sense of good customer service or care that we had hired movers for a certain time slot and picking up the trailer on time was vital.
Michael M.- Rating:
- 5.0
The y could have waved the late fee as A curiosity due to the fact that I am a health care provider and my car broke down on the way to return the tow dolly.
JACQUELYNNE M.- Rating:
- 3.0
tow dolly needed new tires , did not tow well
robert W.- Rating:
- 1.0
No good customer service , they are just collecting the money and take pics but I have to do all by myself ,
Benito P.- Rating:
- 3.0
Customer did not leave a comment.
KATHLEEN S.- Rating:
- 3.0
Moon mart did what they needed to do but because of their unfortunate location it is certainly not the safer part of town
Jeffrey T.