The Uhaul app was extremely hard to access, then the wait time on phone for assistance was about 15 minutes . The lock boxes were very hard to access. Three different people tried before lock finally opened . Was 2hrs late for an appointment because of all the problems . Then couldn't access app upon returning
Jeff B
Susquehanna Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Hughesville, PA 17737
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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This site is NOT staffed by people. It’s just you, your smart phone, the U-Haul app, and the one 10’ box truck parked on site. There are no other supplies available here - like appliance dollies, furniture pads, boxes, etc. Bare bones. But there are indoor storage units available to rent.
Michael MThis location was a joke. Funny how there are no survey questions about the absolutely abominable online rental process. Rented online and chose a pick up location only to be called the day before and told I had to drive out of my way to a different location to pick up a truck because of your incompetence. When I pick up the truck the online instructions are NOT complete. I had to call for online support. The lock on the key lockbox was frozen and and had to be practically pried open. To top it all off the dolly, cart and blankets I rented were NOT in the vehicle. Words cannot express my utter disappointment in this pitiful excuse for service. How do call yourself a business? The drop off location was the only decent part of the entire experience.
Cynthia YWas supposed to be open til 4pm, got there at 2pm and nobody was there, doors locked, sign said they'd return at 10am...
Al MI had concern over the condition of one tire. Regional Mgr (Matt) went to extraordinary measures to insure the problem was correct and I was satisfied. He and the support staff (800 #) of NE Pennsylvania are outstanding.
Tom J