Drop off at another location would have been ideal. Friendly, safe customer serviceREBECCA LEE H.
Trailer Rental & Towing in Huntsville, ON at Edwards Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Huntsville, ON P1H2J2
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 3h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 8h am à 12h pm
- Dim : 10h am à 1h pm
Heures d'ouverture spéciales
- 5/16/2021: Fermé
- 5/18/2021: 9h00 am - 3h00 pm
- 5/23/2021: Fermé
- 5/30/2021: Fermé
- Inspection gratuite du remorquage
One-Way and In-Town Local Rentals in Huntsville, ON P1H2J2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service! Thank you!CHRISTOPHERW E.
Not even sure where to start . This was by far the worst experience I've ever had dealing with a rental company. For one , my move was scheduled for may first 9 am (to go 5 hours away ) the day before they called me for my reservation and told me They have to change it and that I couldn't pick up my trailer until 2:30. Loading then driving 5+ hours with a full trailer . Or my other option was to pick one up in parrysound 1 hour north of me (when I was moving south. Nice extra 2 hours) Obviously no to both these options . I was in a complete panic (also had time slots set with the building in Kingston) I called frantically trying to find a trailer, finally talked to an extremely nice woman working at the one in Huntsville who felt my pain with what you guys put me through . She figured out a trailer for me and I was able to get it at 11:30 , after loading the drive we got here at 9 pm , couldn't sleep here had to book a hotel cause it was too late to unload. So now I'm also out the hotel cost. Then TODAY when we had to drop it off my sheet said just â€œcall upon arrivalâ€ well that's a joke when they don't answer their phones in Kingston (reviews on google sais it) so 5-6 hours of trying to get ahold of someone , my aunt and mother were in tears in a parking lot on princess street (now 3 pm trying to get back 5 hours north) finally after frantically trying to find out where we can legally drop it, a guy came running out and said sorry we never have time to answer our phones . What you did , cost us 100s of extra dollar . Tones of tears . Unneeded stress in such awful times. You guys are by far the worst company I have ever dealt with, I'll be buying my own trailer and never dealing with you again and I'll make sure to get this story across to people so no one ever had to go through this again.Charlotte L.
Krystal was greatREAL B.
hooking and unhooking of the trailer - you have to lift the trailer manually to get it on the towing hitch - 6X12 trailers can be heavy -purhaps a tongue jack?Sheridan M.
Very friendly and accommodating staff. Advise the renter in advance what size hitch ball recommended for rental trailers.RONALDA G.
Was a great, easy experienceDAVIDR M.
Krystal is very accommodating. She helped me figure out the best time for pickup and return.THOMASJ B.
After hours key drop off was easy to find but a small light over the drop box would help.Peter B.
The passenger seat could have been vacuumed before our use so there would be no pet hair on it. The customer service at this site was excellent!,JOAN W.
rented unsafe trailer broke down waited 5 hours for towing and got charge for that 500 $PAWEL S.
Excellent customer service and communication, transaction was seamless.michelle N.
Tammy was great thxMICHAELA M.
Even though I arrived after hours, they offered to log in the truck instead of me having to do it on line. Very nice.DOUGLAS W.
Not much location is very friendly and helpfulWILLIAMNORMAN M.
Krysta, at the Huntsville, Ontario location was efficient, courteous, friendly and helpful with this rental. The vehicle was clean and warmed up for my trip. I would, again, use this Uhaul provider. Thanks for a great experience.DOROTHYE B.
Service was excellent! The van seemed well maintained and was warm when I got in it! The whole process was very easy and very safe. Thank you!JULIATAMMARA M.
The trailer towed great. the staff was outstanding! - hard to improve that.Charlie H.
Great people, great serviceMARTINC A.
Excellent way to just get things done,,when need a bigger vehicle Hassle free Thank you Edwards Always great service can provide Merry ChristmasBONNEYW W.
I have rated this U-Haul location as excellent because they were . My overall experience with this booking number 27999995 was not satisfactory however. The booking was made over 2 months in advance of the rental and my pre check in was confirmed by U-Haul. When I showed up on the rental day though the rental location did not have my truck or the booking. There had been a "technical difficulty" she said. I was offered a smaller truck since that was all that they had. That would not have worked for me. Luckily the clerk's call to U-Haul was successful in finding me an alternate rental location that had what was needed and it was within an exceptable distance. What could have turned out to be a significant problem for me was resolved in the end but it was not an exceptable situation to be put in on an already busy and stressful moving day.CALVINO S.
They are fantastic , Very proffesional and extremely helpful. Would recommend them to everone..JANET H.
Very professional lady who checked me in and out.CLARKR C.
I was very thankful to the woman who served me , she helped me make sure my trailer was put on properly and was willing to help me through the whole processMarie W.
I rented the tow Dolly. One strap was torn or frayed. Not broken. I thought it needed maintenance. Check-in was great. very efficient.MARKW H.