The door latch on the truck was iced up and took an hour to get door open. Windshield wipers didn't work. I had to keep stopping to clean off windshield.Alethea O.
Beechgrove Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Independence, KY 41051
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Évaluations des clients
- 4,5 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The truck we rented was on empty. It had 42 miles of driving left before it ran out. I had to go out of my way to fill it up. That wasted at least 30 minutes of my day. The location where I reserved the truck, called 2 days before my rental to tell me that the pickup location had changed to this address. As they didn't have the truck or tow dolly we had reserved weeks earlier. That's poor business practice. We were told that this location didn't open until 9am. That was false information as this location actually opened at 8am. Thankfully we arrived early and were able to get the truck before 9am. We returned at around 4pm to hook up the tow dolly to put our personal vehicle on it. After hooking up the tow dolly and securing the first wheel, we learned that the other part of the dolly was broken and we had to unhook everything. Again, unacceptable. The service rep at this location offered to call other locations to see if they had a tow dolly but that would have taken another hour or more to located and then drive and get hooked up. So instead of riding together, my wife was forced to drive the 900+ mile trip by herself. Plus the additional cost of gasoline for my personal vehicle. I was also yelled at by the owner while we were trying to hook up the tow dolly stating that we were "Blocking the entrance to the facility" We weren't as the owner himself was able to get into the lot. This was one of the worst rental experiences we've had in many years. Thankfully we moved away from Northern KY and don't have to worry about using this facility ever again. If you need a truck or anything moving related, don't come to this facility. Try someone else.Matt M.
Great customer service. Easy communicationMatt S.
Beat up older truck, ran good with supplies providedCharles A.
I was very disappointed that I had to BUY a trailer hitch ball to be able to use the trailer. The ball ended up costing me more than the trailer rental itself. Bad business plan to have a bait and switch operation!Mel C.