He over chargedJOYCE G.
Trailer Rental & Towing in Indianapolis, IN at Wagners
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Indianapolis, IN 46231
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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It resembled a vacant business. I almost thought I was at the wrong place. Not very friendly.Kevin S.
They were very nice and professional. I would definitely recommend this locationMeridith H.
Easy pick up, the rental it self was pricy on delivery. Convenient though !Brandon C.
Overall experience was great Wagners is definitely a good place to pickup/dropWill B.
Reservations at the Michigan St Indianapolis uhaul site needs to be better.roger S.
The man was late for my pick up time. He did apologize or make note of his tardiness. The building was very dirty and old. It was not well maintained.Aubrey S.
Dispatch sent me an arrival time of 9am to a place that doesn't open until 10am. Then the business owner didn't show up untill almost 10:20am and I didn't get out of there until approximately 10:45am. Owner barely spoke a word, and didn't even apologize for his tartiness. Unexcusable waste of my, and two others, morning...christopher K.
I dropped the truck off when the location was closed on Sunday evening, but later realized that I had accidentally left my wallet on the dashboard of the rental truck. I called and left a voicemail at the location, and returned to said location on Monday morning, prior to scheduled time of opening. When the owner arrived, I explained my situation, and he immediately opened the key box to retrieve the truck key and got my wallet from the truck for me. I am very appreciative of his kindness in not asking that I wait for him to completely open and check the truck in, as I still had over an hour and half drive to return home to go to work myself.Donna C.
I had to drop off the truck before this location was open, as I had been misinformed about their hours by U-Haul customer service. I knew there would be extra charges for going over the mileage, but I did NOT want this added to the debit card on file. I left a note to this effect, requesting that I receive a phone call so I could take care of the charges when they were open. I never got one. I tried to call multiple times and never reached anyone. Instead, they charged the card on file. I am furious and will never use UHaul again and will never recommend them to anyone.Robert M.
No one was there to receive the dropped off trailer, but we made a phone call to your office to advise that we were dropping the trailer there.GLANT E.
The best part was being able to pick up the truck later with no hassleCatherine A.
the office looked disorganized and dark. Not very welcoming atmosphere, but the person who helped me was nice!Emi M.
The mirrors on the truck I rented are not functional. This rental was a severe hazard to drive,samuel K.
You should match the Budget truck rental price. I had a truck booked, but when I got there, all the trucks was booked. Budget reservation did not check, before booking me. The truck was $60 cheaper.evans S.
Mo comments at this time.andrea W.
If I have a reservation set for 9:00am then the facility should be open at that time not 30-45 minutes later. This has to be the worse experience I have had using UHaul....Tiffany C.
I have several issues. The location was late to open. The owners were incredibly rude to my mother who picked up the UHaul truck. The location also smelled of marijuana. Highly unprofessional and a poor experience.Sean E.
evidently the computer system adds insurance without your knowledge. just read your statement before you sign. I did get a refund on that 16+ dollars. Thank you Carl and Ryanken C.
Everything was great. Easy pick up easy drop off.Rochelle P.
When I arrived to pickup the truck that I had rented it was no where to be found on the lot. I contacted the manager through a phone number that was provided by the app as an after hours support I received no call back. After several phone calls to customer service and 2 hours I finally was able to get a truck. I had to drive to another location and pick it up. I am not one to complain much but I truly do not understand a lack of service to this degree. If I am unable to get this rectified I will not be using U-Haul services ever again in the future.Richard A.
Place closed early. This location didn't have the supplies that I preordered.ALONZA S.
Carl was helpful and to the pointSteven W.
Carl was so helpful & we have already recommended Carl at this location to friends!mark K.
My only issue was when I brought the trailer back to U-Haul at about 2:30 pm. The business was closed, no one was there, and I STILL don't know if they got me checked back in. Their store hours were posted as being 5:00 pm, so how do customers manage to ensure that their paperwork is finished out if nobody is there? A bad ending to a good rental experience.Greg B.