Great staff quick and easyJERMELW J.
Trailer Rental & Towing in Jamaica, NY at Liberty Auto Center Inc
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Jamaica, NY 11435
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2 Average Customer Rating
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U haul charge me twiceSalmon A.
Excellent experience at Liberty Auto Center, excellent hospitality, 100% will visit again! During pickup, rep was exceptionally helpful, courteous, and pleasant. He made things go very smoothly in a stressful time to help expedite things, since I was initially having a issue getting verified and cleared with Uhaul to drive. Will definitely recommend, was almost a fun time! I appreciate his kindness!ðŸ¤—ðŸ¤—Theophilus T.
I rented uhaul December 4th 2020. The charge was pending for a month then was reversed and sent back to my card. I called the location and was told they did not know what I was talking about. Today February 6th 2021 my card was attempted to be charged $245. The charge includes fuel even though I made certain I refilled the tank. I have photo proof of thisShanell D.
Very rude staff. I would never recommend this place to rent.Roberto B.
Very bad first I returned the truck on Saturday night and they put I returned it to today,I have the video where I packed it the time and the day on the 26 the same day I only use the truck for 10 hrs,he charged me for assurance I didn't asked him never sign for it,very bad experience,I need a refund, I got charged to much,just for one day about 40 something miles.Max F.
Firstly, you have to go around the corner to the Auto Glass Shop so you can complete the transaction and then go back around the corner to pick up the rental. The inside of the cab was disgustingly filthy and hasn't been cleaned since the truck was new. Then the Heat Did NOT work at all, no fan blower or heat at all Make sure that you take pics of the Before and final Mileage along with the Fuel Gauge reading before and after so they won't try to overcharge you. And finally, the Final invoice comes 3 days after you return it and that is Not AcceptableAnthony F.
Everything okARIF A.
Customer service at this location is next to horrendous, the system was down i had to send about 1 hours with the authorized rep trying to make the system work. I had to do the rental process myself via the uhaul app 1 hour later Then the truck had the check engine light on the dash was dirty one would expectvthat uhaul would have their vehicles cleaned in these covid timesJose P.
Too expensive and unreasonable price.lawrence B.
Simply Terrible Location. I rented using the 24hr truck share/rent with a cell phone. I arrived to find the truck but not the key. I asked in the Auto shop where to find the key, and was told that the person with the key was out, and I would have to go the main branch in Jamaica, about a mile a way. I had no ride, since I was expecting to be driving a truck, so I had to walk 15 min to the main branch. I wait in line 25 minutes, to be told that the key was not there, I had to return to the auto body shop. I walked another 15 minutes back to the body shop and finally the owner shows Up and gives me the key to an old, beat up truck with the check engine light on. Wastes an hour and 20 minutes of my time and a completely needless walk to the main uhaul branch. Suffice it to say I will never be going here again, nor will I be renting with uhaul.DANIEL D M.
Over price and charge for things not applicable to me high upset and would like a refundShanice W.
When the clerk informs you that you'll be getting credit for taking the truck with a little less than 1/4 of a tank & you return it with more than 1/4 of a tank and you don't even get the credit that you were promised, I found it insulting when my bill was over $100.00. To think that I only drove it 29.4 miles and was billed for 70 miles was a little ridiculous. But I'll just leave this review out here so others can be well aware of the deceptive practices that went on with MY rental!!!Darwin G. F.
They're very nonchalant and lackadaisical. Extra fee charged for coverage and I never consented to such coverage. I want my money back to my credit card.JOHN O.
The garage looked abandoned no signs anywhere address or phone number, the worst Uhaul location I've ever seen. I was surprised and very disappointed I didn't even got the rental that I reserved because the owner couldn't open the lock the Van was in. ????????????Wilfredo T.
The guy who assisted us was nice, but way too chatty. The location was difficult to find, the address given is around the corner at a gated off area. There should be signs pointing where to go.Madison P.
Don't charge a hidden $16 Safe Move fee without the customer's knowledge.Avinash M.
Nothing. This location is very convenient and the staff is very gooddellon L.
I made reservation a week before to prevent surprises, that day I went to the location following the GPS but the address was not the same for the local, I call the local and the information for the real address was denied, he ask about my reservation and say â€œyou need to go to different u-haul, your car is not hereâ€ and hang the phone I was asking until I came to the local, the attendant ask about the reservation and repeat to me: â€œI told you that I don't have your truck, you need to go to another u-haulâ€ -I'm walking I have not a car here do I can not go walking â€” I can drive you â€” At the different local I explain the case and they call the office and send me back to the first local so I went walking, after 2 hr I get the same truck that was in the first parking, 2 hr that the 3 moving guys was not working without truck but charging just to be there so, my experience was .... incredibly disasterCarlos G.
Just what I needed especially at short notice. Very accommodating and professional. The process was smooth and easy. Would reccomend and would definitely use in the future.Aja B.
Too many charges on my account. My rental was paid in full and I am still being charged 3 months later.Laniece B.
I was charged $16 for SafeMove Insurance even though I did not select this coverage. There was also nowhere to park the truck upon return.ERIC L.
V niceNGN V.
Uhaul trucks are safely locked behind a gate but were unable to be accessed until the location manager arrived an hour and a half after the start of the reservation. Vehicle key lockbox did not contain key, which must be retrieved from the manager. Gas station is nearby to fill up tank as needed. Drop-off was conducted around the corner at intersection rather than at gated parking area.Jae Yong E.