Could clean the place up a little- but what is more important is that they have always had what I needed and most of the staff is friendly and helpfulKEITH K.
Trailer Rental & Towing in Jasper, TX at Jasper Exxon
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jasper, TX 75951
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/17/2021 - 5/21/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Jasper, TX 75951
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location being closed on a Saturday made us have to use the internet. Most ridiculous procedure ever. It took over an hour and a half to finally get in the truck. Unlimited phones calls, holding for over a half hour for a phone representative to help us get in the truck. Will never use that service again. If you can't better app or self-service then Ryder or Penske is for me. Ruined our whole schedule for the day.Richard N.
Business was closed when I dropped off truck/trailerJAMES W.
People here are always friendly and informative.LARRY C.
We had trouble with the online check in but even though the site was closed they answered the phone and gave us directions as to what to do with the key and where to park the truck. Very helpful!Donald F.
This is strictly a DIY facility - you find it, you hook it up, you park it, and you unhook it. UHaul should fire these people as this is a potential personal injury lawsuit.Garth A.
All light on in truck was lit it truck needs work. Done to it. Ruff riding.Sharon Y.
Renting the uhaul was good but The hidden costs are ridiculous! They charge so much!Garika S.
The owner needs to decide, is he a Uhal dealer or a towing company. If you have questions or concerns and require help, then he is only a towing company. If your Uhal gets a flat and you need help, sorry not my problem, call the 1800 number. He sent me in a vehicle with 4 bald tires, and then one blew out, but hey not his problem. The Online Uhal were the best option for help and sent a guy right away. He informed me that he called the corporate office, as Xxon towing in Jasper Texas needs to have his Uhal privileges stripped for putting our lives in danger.254 8.
A longer loading ramp would be nice.Earnest M.
I was charged $145.20 when I rented a 16ft trailor and charged $30.80 when I dropped it off, which was on the same day I rented it. That's rediculous to be charged for returning it. Also, the return destination that was given to me was incorrect and I had to drive around town to find itTREY R.
no one was thereLouis A.
Leon was very knowledgeable and sweet. He answered my questions and made drop off easy even on Thanksgiving.Anne W.
I turned in the Truck on Sunday as required and the drop off location did not the drop off until Monday causing me to pay an extra $44 and I want this refunded ASAP. Thank You Tim WiseTIMOTHY W.
Everything was perfectPurita F.
The owner is extremely Rude and unwilling to be of assistance. Short and evasive on the phone, and does not follow up. A large majority of the Google reviews on his Exxon in Jasper, TX are negative, counting all the way to years back. I thought I had left an item in the truck I dropped off, he said would check and call me back. After several hours I called again and he said had not had time to look. I also told him I needed another rental and pretty much brushed me off by saying I needed to call another number because I was calling his mobile (what he has listed in your paper work) but he never offered the number, instead he hung up. I still haven't heard back regarding my item left in the truck. I need a one way truck rental to transport a few items to New Braunfels, TX for a pretty hefty fee I am sure and was going to get it through him, but I guess I'll have to take my business elsewhere. I guarantee you are loosing a lot of business with him.RENE H.
Originally told would save $40 by bringing to Kirbyville location, then when they changed the # of the truck in Austin, they changed destination to Jasper without asking and charged me the $40. We most likely won't rent again due to the extra charge, I could have left it in College Station for that price and not had to pay any extra fee in stead of driving it further to my parents. We emptied it in College Station.Kelly J.
I had to clean out mud from the posts on the light plug because they were all full of mud. Also, no one at this company wore a mask, even if they worked in the office. They were nice, but I will choose another location next time I rent. The Katy location where I returned the trailer was great, efficient and fast.HOWELL W.
Very rude. Never signed any paperwork did not meet my expectations of u-haul . Also didn't do any inspection of my trailer or help hook up. Will not use them again.Tara W.
There was a bit of trash in the back of the truck, but it was quickly cleaned when shown to the owners.LETCHER M.
They were great to deal with!Diana W.
Excellent customer service and professionalism. A+ organization.affinty H.
Staff were very professional and helpful. Top notch group...affinty H.
This is a very rural area (small) town, maybe more signage and or some insight as to who is representing you at this location could help? Do these people represent you? You're located where they are? When one asks them almost any kind of question and it is not â€œDeeâ€, they â€œhave no ideaâ€ about anything regarding any steps or processes or basic information except that, â€œYou'll have to talk to Dee but, she's sick.â€ Are you guys hiring because of the Pandemic? Take care of your employees, do what you can to keep them, I love UHaul, have used them all my life and I do not appreciate nor blame them entirely but, this is why bad stuff can be said about good companies.Emily H.
Staff was not helpful and gave me a truck that had not been cleaned and had a heavy odor of cigarette smoke. I had ordered blankets and a dolly and didn't realize until the next morning that they weren't in the truck. Then during the move at about 3 hours into the ride, the left hand mirror fell off onto the interstate.Derek P.