The guy at the uhaul was very helpful. The equipment however (not his fault) is horrible. The trailer even when full literally sounds like it's going to fall off. It makes so so much noise. I've never heard a trailer make this much noise. It definitely turns heads!!! Also blew a tire on the highway. Was a 3 hour wait to get roadside assistance. And even though my vehicle is capable of towing the small 4x8. This thing just moves and bounces so much that my vehicle has to be serviced. Brakes and shocks do not seem to be ok anymore.
Jennifer M.
White Buffalo Mobile Service Ltd
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Kerrobert, SK S0L1R0
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Have better auto nee support, be better organized and listen to your customers' concerns.
Simon B.Well I've been waiting to hear from the regional manager and still have not heard from him. I'm not impressed with your company one bit and it definitely will be the last time I use U Haul. When I first booked the truck I was given a one way rate of 155 and was allowed 93 miles but it should of been in kms as I live in Canada. When I took the truck back the receipt I got back charged me for my full mileage and I was charged an in town move as the guy at the U Haul place never said anything about being charged for an in town move but just to bring the truck back to him. My issue is still not resolved and I placed a deposit of 100 as I paid with my debit card. But overall again another bad experience with your company as this isn't the first time I've submitted a bad review
michael A.Great and friendly service in Kerrobert. John went above and beyond in helping us with the trailer.
John G.DO MUCH MORE TO HIGHLIGHT THE FINE PRINT REGARDING CONFIRMATIONS NOT BEING GUARANTEES OF EQUIPMENT AVAILABILITY. AND/OR INCREASE THE GUARANTEE NOTICE PERIOD i.e. from 48 hours to at least 7-10 days in advance since moving may require additional manpower who have to take time off work etc. Had originally booked a 1-way cargo trailer. Was informed 2 days prior that we must return trailer to pick-up location (now a 2-way trip with trailer - in fact 3-way because we'd have to return our personal truck to our home starting location) or cancel the reservation. New daily rate offered was cheaper but did not offset extra cost of fuel or wear & tear of personal vehicle, not to mention extra time involved & cost of meals etc. Only available trailer for 1-way was at this location (90 minutes away in opposite direction) and added 3 more hours to our move. This location did not have a working washroom.
Laurel B.